Location: Hybrid (3 days in Huddersfield, Birkby Grange office)
Hours: Full-time, Mon–Fri (39.5)

Join the team behind the UK’s biggest loyalty rewards!

At Ello Group, we help brands like Vodafone, NatWest, and Compare the Market build meaningful connections with their customers. From restaurants to cinema and coffee shops – we create perks that people love.

We’re looking for a new team member to join our high-energy, super-social product partnerships team. You’ll be the go-to contact for our independent partners, ensuring they stay engaged and supported through exceptional service, retention conversations, and QA activities.

What you’ll do:

Be the friendly voice supporting our restaurant and hospitality partners
Manage retention, resolve issues, and keep partner relationships strong
Carry out QA checks, mystery shops, and outbound calls
Log insights, track activity, and collaborate with our growing team

What you’ll bring:

Great phone and email skills
Confidence handling objections and juggling tasks
Positive, proactive attitude and strong attention to detail
A love for teamwork and a passion for people

Why Ello?
We’re more than a business – we’re a family. Expect support, laughter, big wins, and real career growth. Plus, you’ll be making a difference to businesses and consumers every single day.

More about us: Life_at_ello (Instagram)

www.ellogroup.co.uk

Apply now and help us create connections that count!

Job Type: Full-time

Pay: £26,000.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Discounted or free food
Employee discount
Employee mentoring programme
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Store discount
Work from home

Work Location: In person

Ello Group

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