Based in our Burlington office, the Sales Operations Coordinator will be responsible for providing fast and efficient order entry and simple quotation handling for Sales. A valuable resource who maintains clarity, frequency, and accuracy in all that they do. Ensures systematic and conscientious customer service. Acting as main liaison between internal and external customers to ensure that all aspects of the quote and order are completed in a timely, accurate manner. Integral part of the Sales team responsible for Orders and simple quotations. Is a manager of our customer's final perception of Endress+Hauser Canada Ltd, with a focus on an exceptional Customer Experience.

Role+Responsibilities

Order entry with speed, efficiency, and high degree of accuracy
Preparation of simple quotation
Ensure accuracy and correctedness of incoming PO's
Direct handling of Customers Orders and Channel Partners Orders
Maintaining Customer master accounts
Objective of reducing unclean orders to below 2% on a consistent basis
Fielding of Customer inquiries when received
Main point of contact for Inside Sales, Logistics, Accounting, Service, and Marketing regarding orders
Ensures all appropriate procedures are followed in accordance with the One BPM Process and ISO 9001 guidelines
Any other duties as assigned

Qualification+Profile

Post-secondary education or equivalent experience in administration
Minimum 2-3 years of data entry experience required
Experience with SAP platform
Knowledge of ISO 9001 Quality Management System
Working knowledge of Computer Processing Software (Microsoft Excel, Word)
Bilingualism (English/French) is an asset

Benefit+Perks

Flexible work environment
Unique Culture from privately owned family company
New Net Zero CarbonEnergy Lead Gold office
Community Involvement

Contact Us+Apply

If you are interested in this role, please apply directly through this posting. Please note you may be contacted by our Hays recruitment partner.

Endress+Hauser Canada is an Equal Opportunity Employer and does not allow discrimination or harassment of any kind. All applicants and employees will be considered without attention to race, creed, ethnic origin, sex, age, sexual orientation, disability, family status, or any other status protected in Canada. Decisions will be made based on business needs and qualifications for the role. If you require reasonable accommodations during the interview process, please let us know.

Endress+Hauser Canada Ltd.

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Sales Operations Coordinator