Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.

Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest.

As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.

Learn more about Enfusion by visiting www.enfusion.com and apply today!

Position Summary

Enfusion is seeking an AVP of Revenue Operations in support of the Revenue Organization. You will apply your combination of Salesforce skills with your knowledge of administering the sales tech stack to ensure the Revenue team is enabled to operate efficiently. You will be responsible for both the strategic architecture and platform decisions, as well as the day-to-day operations of the sales tech stack. You have a passion for continuously improving the operations of the Revenue Organization. You have a demonstrated ability to prioritize and deliver projects with change management impact in mind. You are a holistic thinker who considers all integrated systems, data flow, and user experience across the Revenue Organization.

Key Responsibilities

Strategically own the Salesforce instance to ensure its effective usage across the Revenue Organization. Collaborate with the Rev Org leadership and Salesforce Admin teams to build and execute upon the short- and long-term roadmap for how the Revenue team should best leverage Salesforce.
Partner with the Salesforce Admin team to design optimal flows and processes to aid and enrich Revenue Org’s business. Project manage the execution of these changes for on-time delivery back to the business team.
Own the Rev Org tech stack including optimization of current tools, recommendations and research of future tools, cohesive integration across the tech stack, contract and purchase negotiation, implementation, training, and ongoing management.
Work with the greater Rev Ops team to train, document, and troubleshoot all tech stack and Salesforce operations, as it relates to the Revenue Organization.
Build, monitor, and manage reports to highlight data discrepancies, ensure process adherence, and overall proactive monitoring of Salesforce hygiene.
Analyze business and system needs, processes, and technology to contribute to the improvement of business processes and the use of business intelligence solutions.
Develop, write, and communicate business and technical requirements for the implementation of technical solutions to support our teams.
Ensure adherence to application development and documentation standards including change management and version control.
Act as an internal consultant on automation tools and vendor selection for business needs of other teams (i.e. Marketing, Legal, Finance, Salesforce, etc)

What You’ll Do

Maintain the day-to-day operations of the entire sales tech stack, including Salesforce and its integrations
Propose, implement, and manage Salesforce solutions based on business requirements presented by revenue leadership
Document the flow of data and processes across systems, and understand how that data impacts business performance
Document procedures for business-critical operations and relevant Salesforce system administration activities
Serve as cross-functional collaborator across teams to gather systems requirements, build acceptance criteria, and deliver systems changes
Propose, implement, and manage solutions to implement process and system efficiencies and optimization with a focus on measurable outcomes and continuous improvement
Build trusted business partner relationships with sales managers and reps

Required Qualifications

5+ years of Salesforce experience, leveraging the system to develop best of breed business solutions (experience in Salesforce Lightning is required)
Understanding business acumen and goals, translating what the organization needs into Salesforce and tech stack solutions.
Ability to “speak” both business and Salesforce languages, being the conduit between both teams to ensure success
Enjoys working in a fast-paced, collaborative team environment
Drive and desire to learn and grow their technical and functional abilities
Proven analytical and problem-solving skills
Demonstrates flexibility and willingness to do what it takes to get the job done
Strong presentation, communication (written and verbal) skills, and interpersonal skills
Bachelor's Degree or equivalent
Salesforce Certified Administrator a plus

Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.

Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.

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AVP, Revenue Operations