Full-time

Exempt

Position Summary

The Deal Desk Manager plays a critical role in supporting the sales organization by managing the deal approval process, ensuring pricing integrity, contract accuracy, and compliance with company policies. You will serve as a strategic partner to sales, finance, and legal teams, helping structure profitable deals while improving operational efficiency and accelerating sales cycles.

Essential Roles and Responsibilities

Manage Deal Desk Approval Process
Support Sales Teams
Ensure Compliance and Policy Adherence
Analyze and Report on Deal Metrics
Process Improvement
Pricing and Product Governance

Why Entech?

Entech is a growing Managed IT Support Services company with over 27 years of enabling people to do what matters. We value integrity, teamwork, and strong relationships with employees, clients, and the community. Join our family for growth opportunities, a fun environment, and a passion for technology. With offices in Fort Myers, Naples, and Bradenton, we look forward to your application!

Education

Bachelor’s degree in Business Administration or related field required.

Experience

5+ years of experience in Deal Desk, Sales Operations, FP&A, or a similar role—preferably in a technology or MSP environment.
Experience supporting sales teams with quoting, pricing, and contract negotiation.
Proven experience working with CRM and CPQ systems (Salesforce, HubSpot, ConnectWise, etc.).

Additional Responsibilities

Oversee and streamline the end-to-end quote-to-cash process, ensuring timely review and approval of all sales deals.
Input deal information into Entech’s CRM systems throughout the opportunity lifecycle.
Build out agreement information in ConnectWise and other business systems when deals are closed-won.
Act as a trusted advisor to the sales teams and partner success teams by providing guidance on pricing, contract structure, and deal strategy.
Validate deals for accuracy, profitability, and alignment with internal policies and customer contract standards.
Track and report key performance metrics, win/loss data, deal velocity, and margins to drive informed decisions.
Partner with Finance, Legal, Sales Operations, and Service Delivery to ensure seamless deal execution and client onboarding.
Continuously identify and implement improvements in deal desk processes, templates, and approval workflows.
Maintain and update pricing tools, product catalogs, and discounting guidelines to ensure accuracy and alignment with company objectives.
Develop and maintain internal deal desk documentation, including process maps, SLAs, and escalation paths.
Provide deal coaching on complex or non-standard contracts and facilitate approvals for custom terms.
Create and manage templates for quotes, proposals, and order forms to ensure consistency and professionalism.
Maintain alignment with company revenue recognition policies and contract compliance guidelines.
Train and onboard new sales team members on deal desk processes, tools, and pricing structures.
Conduct regular audits of closed deals to ensure contractual and pricing accuracy.
Serve as the internal escalation point for deal-related issues or roadblocks.

Skills and Abilities

Strong analytical and financial acumen with attention to detail.
Proficient with CRM systems, preferably ConnectWise and Hubspot
Proficient with Microsoft Office Applications
Excellent verbal and written communication skills.
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality

Certifications and Licenses

Certified Deal Desk Professional (CDDP) preferred.
Project Management Professional desired.
Valid Florida Driver’s License required.

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events

Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.

Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.

This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver’s license is required for this position.

Entech Computer Services LLC

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Deal Desk Manager