Director of Revenue Operations

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and manage it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: fight hard to win, take personal responsibility, be optimistic and have fun, grow, and learn and be a team player.

EōS Fitness is in search of a Director of Revenue Operations to join us for a hybrid role based in Phoenix, AZ. This position will report to the Chief Revenue Officer and will be responsible for optimizing systems, processes, and strategies to enhance revenue generation across the organization. The ideal candidate will be organized, detail-oriented, and skilled at managing multiple tasks efficiently.

EōS Fitness is a fast-paced growing business and embraces change. You must enjoy working in a performance-driven environment with a proven ability to confidently take ownership of processes and projects.

Department: Revenue

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

Drive revenue forecasting, analytics, and reporting to ensure accurate tracking and performance analysis.
Develop training resources and tools such as videos, job aids, standard operating procedures for the field leaders.
Support various projects and change management for the Revenue team.
Work cross functionally with Marketing, Operations, Sales, Group Fitness and Fitness to ensure alignment between business goals and execution strategies.
Oversee the tracking and analysis of key performance indicators (KPIs) related to revenue growth, customer acquisition, retention, and satisfaction.
Work with leadership to develop and communicate monthly, quarterly, and annual revenue reports and projections.
Provide recommendations to improve decision-making and forecasting.
Run and act upon various Audits/Reports regarding revenue trends.
Oversee CRM systems such as HubSpot, Power BI, Gym Sales.
Standardize workflows and remove inefficiencies. Adapting to evolving priorities, balancing competing demands.

Qualifications:

5 years of experience in revenue operations, sales or a similar role.
Prior experience in management is required.
Prior experience with team training is a plus.
Highly organized, analytic and detail oriented who will thrive in a fast-paced environment.
Strong written and verbal communication skills are essential to this position as the findings will need to be presented to leadership as well as clearly documented for processes.
Excellent MS Office skills, particularly Excel and Smartsheet.
Proficient in creating clear, concise PowerPoint decks that effectively convey relevant information and materials.
A creative, high energy, hands-on professional who can successfully multitask and has strong attention to detail in a fast-paced environment.
Systematic and thorough approach to problem solving; and good time management, organizational, and recordkeeping skills. And, of course, someone who embraces our Core Values!

Requirements:

Successfully pass background check.
Ability to work in an office and gym setting; communicate with employees, members, and vendors in-person, by phone and/or video call.
Ability to consistently operate technology including preparing documents, entering data into computer system, reading reports from a computer database or email system. Ability to work 8+ hours in a seated/standing deskwork environment.

Benefits and Perks:

Highly energetic and collaborative team.
Management team that cares about your professional development.
Free Gym Membership for you, plus one family member. Discounted Personal Training, and merchandise
- including supplements.
Competitive vacation accruals, plus personal days and paid holidays.
Health, dental, vision, supplemental life benefit offerings. 401k+ Company matching!

Compensation: $110,000 annual salary

Schedule: Monday - Friday

Job Type: Full-Time, exempt

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.

EOS Fitness

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Director of Revenue Operations