Escapes.ca

Sales Operations Administrator

About Us:

Escapes.ca has been in business since 1980 and under current family ownership since 1996. We primarily sells all-inclusive vacation packages to Mexico and the Caribbean, servicing travelers from across Canada.

We are looking for a Sales Operations Administrator to join our growing team! The ideal candidate will have prior travel industry experience. We are looking for someone to support our sales operations and administration ensuring our internal systems are running smoothly while supporting the onboarding of employees on our internal systems to help make them successful!

Responsibilities:

Supporting team members with back-office procedures.
Supporting team members with sales and booking procedures.
Assisting team members with accounting and administrative inquiries.
Assisting with the onboarding of new team members.
Help track employees vacations and set up their benefits
Assisting team members with login and password resets.
Supporting our accountant with various accounting support duties
Assisting with answering phone calls during busy times.
Eventually build out our People Operations to increase efficiency

Requirements:

1 + years experience working as a travel agent selling all-inclusive vacation packages, cruises, and tours.
An interests in Sales Operations
Excellent communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced environment
Detail-oriented with strong organizational skills
Proficient in using travel booking systems and software
Problem-solving skills to handle unexpected situations or changes in travel plans

Please note that this role is primarily remote with the option to go into our head office.

Escapes.ca is dedicated to helping its employees grow and develop technical and soft skills in an innovative and collaborative environment. Escapes.ca is an equal opportunity employer with an inclusive culture. We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

Dental care
Extended health care
Paid time off
Work from home

Flexible Language Requirement:

French not required

Schedule:

Monday to Friday
Weekends as needed

Application question(s):

Do you have an interest in Human Resources and growing a career in HR?

Experience:

Travel Agency: 1 year (required)

Work Location: Hybrid remote in Vancouver, BC V5Z 1C6

Escapes.Ca

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Sales Operations Administrator