Who we are

Hi there . We’re Ethena, a compliance training platform with intuitive and powerful admin tools, built to make training easy, engaging, and effective. Our training isn’t just a thing people get through, it’s something they actually enjoy (we got the stats to prove it—over 90% positive ratings). We are proud to be a part of the culture at companies like Netflix, Zendesk, and Zoom and are in an exciting phase of growth. Less than a year ago, Ethena announced our $15.5 million Series A, and we’re delighted to announce that we’ve raised an additional $30 million Series B to build out Ethena’s best-in-class training solution, further invest in data and analytics, and continue launching impactful compliance products. Ethena’s Series B was led by Lachy Groom, with participation from existing investors including Felicis, Neo, Homebrew, and others. It’s a great time to join our team!

How we work

We’re a rapidly growing team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we’ve already built. We believe it’s our responsibility to create an environment in which every person can bring their full, authentic selves to work. We push each other to be our best and do our training proud. We love feedback, practice empathy, and embrace humor. Seriously, we’re not shy about puns. If you brought us to a picnic, we’d be compli-ants. If we were shoes in London, we’d be trainers. If we were-you get it. Humor is welcome here. Read more about us on our careers page and follow our team on our Instagram!

We’re looking for a Sales Operations Manager to join our Business Operations team! This role will report to our Director of Revenue Operations, and will be responsible for developing our sales systems and processes and will be a key contributor to the success of our commercial team.

You may notice, we have an HQ in Brooklyn, NY, however, we are a fully remote team and will stay this way! We now also have “hubs” forming in New York, Denver, SF, and Toronto.

What you’ll do

System and operations: develop, optimize, and run sales and marketing related systems, including Salesforce, Outreach, ZoomInfo, Hubspot
Design and improve pre-sale and post-sale processes, including process stages, in-stage actions, exit criteria and handoffs between team
Lead and account assignment to maximize sales and customer success capacity
Work closely with customer success and sales to ensure proper pipeline tracking
Ensure all sales, marketing, and customer success metrics are tracked, measured, and reported on correctly
Partner closely with Finance and Accounting to ensure systems are set up to process new contracts

What makes a great candidate

Admin experience in Salesforce required
Advanced skills with Excel/Google sheets required
Strong analytical and communication skills
Prior experience in Sales Operations, Revenue Operations, or Business Operations
Experience with administration of Outreach/Salesloft, Hubspot, and Zoominfo a plus
Experience at an early-stage company is a plus
An entrepreneurial mindset - we’re an early-stage startup so we’re not just looking for someone to run a playbook. We want you to help build it.
A “roll up your sleeves” mentality and comfort with ambiguity
Passion for what we’re building here at Ethena
An impeccable sense of humor

Compensation

For this role, the salary range is: $95,000 - $120,000 USD.

Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our VP of People, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.

Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.

We are not currently offering employer visa sponsorship for this role.

Ethena

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