(Exempt)

Company Overview: Ethos Pet Brands is the parent company of Natural Balance® and Canidae® pet brands. By joining forces under Ethos Pet Brands, these premium pet food brands strengthen their commitment to delivering the highest quality nutrition. We believe in the power of strong brands to connect with pet parents and create meaningful experiences.

The Senior Manager, Sales Operations & Analytics will play a critical role in driving the efficiency and effectiveness of the sales organization through strategic planning, data-driven insights, and operational excellence. This individual will be responsible for developing and optimizing sales processes, project oversight, implementing performance metrics, and providing analytical support to ensure informed decision-making and business growth. This role will also serve as the primary liaison between Sales, Marketing, and Supply Chain to ensure seamless cross-functional collaboration and alignment. Along with being the Ethos Pet Brands MAP Administrator, this position offers a challenging and diverse work environment, providing the opportunity to engage with key leaders across the organization and make a large, measurable impact.

The Senior Manager, Sales Operations & Analytics will work remotely, and report to the EVP, Chief Ecommerce Officer and National Accounts. The key responsibilities and duties of this position include, but are not limited to:

Serve as the MAP (Minimum Advertised Price) policy administrator, responsible for the policy, enforcement and administration of the Ethos MAP policy.
Ensure best-in-class operational excellence within the sales team, acting as the liaison between Sales, Marketing, and Supply Chain.
Oversee catalog management, including the addition of new items, discontinuation of products, and transitioning of items across both Brick & Mortar (B&M) and e-Commerce channels.
Develop and execute GTM (go-to-market) execution plans, tracking progress and ensuring alignment with company objectives.
Lead project management efforts for key initiatives, including planogram (POG) resets, product discontinuations, content optimization, and innovation transitions.
Create and maintain dashboards, reports, and performance metrics to provide actionable insights that drive sales growth.
Collaborate with cross-functional teams (e.g., Finance, Product, and Customer Service) to ensure sales strategies align with overall business goals.
Support sales and demand planning processes to ensure optimal resource allocation.
Enhance and maintain CRM systems and other sales tools to improve productivity and data accuracy.
Identify and implement continuous improvement initiatives to enhance sales performance and operational efficiency.
Aid in new item set up and ecommerce content optimization
Other duties as assigned

Minimum Qualifications

Bachelor’s degree in Business, Marketing, Finance, or a related field; Project Management Certification
Strong organizational and project management skills, with attention to detail and a results-driven mindset
4+ years of experience in sales operations, sales analytics, or a similar role, with at least 3 years in a leadership position
Strong analytical skills with proficiency in data analysis tools (e.g., Excel, Tableau, Salesforce, Power BI)
Proven ability to translate data into actionable insights and strategic recommendations
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams
Strong presentation and public speaking skills
Solution Driven
Strong Teamwork is a must!
Must be willing to complete a background and drug screening
Must be eligible to work in the US

Preferred Qualifications

Experience in sales operations preferred
Experience with major pet retailers and their operational systems a plus
Knowledge of both ecommerce and brick & mortar retailing
Knowledge of advanced data analysis techniques and tools
Project management expertise
Familiarity with sales methodologies and best practices

Essential Functions

Ability to push, pull, carry, or lift up to 25 lbs.
Ability to remain in a stationary position for up to 8 hours
Ability to operate a computer and other office technology
Ability to observe details at close range
Must be able to relay accurate information via multiple communication vehicles including verbal and written mechanisms
Occasionally Ascend/descend stairs

Benefits

401K matching
Medical
Dental
Vision
Short Term Disability
Long Term Disability
HSA & FSA
Pet Insurance
Life Insurance
Employee Assistant Program
Referral Program
And more!

Ethos is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.

Ethos Pet Brands

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Senior Manager, Sales Operations & Analytics