Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Transplant Genomics Inc. (“TGI”) is a molecular diagnostics company committed to improving organ transplant outcomes with non-invasive serial monitoring guided by biomarkers. TGI’s product portfolio of both individual and combined whole blood gene expression and donor derived cell-free DNA testing is capable of reliably ruling out subclinical kidney rejection and acute rejection in kidney transplant patients. In addition to kidney transplantation testing, our newest product for liver transplant patients is a blood-based biomarker assay designed to rule out rejection as immunosuppression therapy is optimized.

Job Description

This role is primarily focused on providing Sales team operations support, sales management, marketing and senior leadership analysis and administrative support. This position will collaborate with various stakeholders to inform on commercial sales performance metrics and contribute to business expansion.

Essential Job Duties

Manages the sales operations, sales reporting, data management and selling efficiency

processes.

Management and development of D360 CRM system optimization and TGI focused

customization and field team training.

Leads commercial administration of tech stack (CRM, LIMS, other business tools)
Participates in the formulation and execution of decision and support systems (programs, ad hoc reporting and dashboard building) for commercial and executive leadership teams
Administration of annual compensation design, quota building, commissions calculations, and accompanying reporting and management (analytics).
Design and execution of sales team territory design and optimization
Management and administration of sales compensation plans and liaison between sales team, sales leadership and senior leadership.
Coordinates key projects, strategies and tactics between the Commercial organization and

internal teams. Provides analysis for company-wide acceleration initiatives that further align employees, territories, processes and resources towards Company’s strategy.

Design and presentation of sales team performance data and analytics
Provides training of tools and creates customization, automations for reporting.
Collaborate with client service leadership to optimize the full sales process data from TRF to Results.
Maintain a neat and accurate record system, including daily work records, quality control tests, and regulatory requirements.
Identify process difficulties, propose solutions to supervisors, and work on improving work quality through existing and new technologies.
Identify non-conformances, investigate root causes, and perform periodic audits of CRM records to ensure accuracy and completeness.
Develop and maintain professional relationships with external customers and internal

colleagues to provide the best service possible.

Represent the department and organization professionally and adhere to established Company standards.
Provide analysis and market model creation in collaboration with the marketing team.
Other duties as assigned by management to aid in business expansion and flow.

Qualifications

Essential; Experience, Knowledge, Skills and Abilities:

Bachelor's degree required, preferably in sciences or business administration.
Minimum 5 years of sales administration experience
Basic understanding of transplant medicine or a strong desire to learn on the job.
Experience in a medical setting, knowledge of medical terminology, and/or transcription

preferred.

Experience working in a matrixed environment with cross-functional teams.
Excellent interpersonal, written, and oral communication skills.
Strong customer service focus, phone etiquette, and empathy towards customers.
Excellent administrative and organizational skills, with attention to detail.
Proficiency in computer skills, including CRM systems (Salesforce, Microsoft Dynamics),

Microsoft Office Suite (Word, Excel), and Adobe Pro products.

Ability to work in a fast-paced, changing environment

Additional Information

Position is full-time Remote, Monday-Friday 8:00am-5:00pm, with overtime, as needed. All candidates authorized to work in the United States are encouraged to apply.

Excellent full time benefits including comprehensive medical coverage, dental, and vision options

Life and disability insurance
401(k) with company match
Paid vacation and holidays

What Happens Next

Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.

Your data

As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Closing Date

We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.

Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins Lancaster Laboratories

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