Sales Operations Manager
Denver, CO

Who We Are:
Excelacom has a global presence in the consulting and technology solutions industry with a focus on Communications and Media providers. We collaborate with our clients to solve their complex business, technology and operational challenges through a combination of consulting expertise and telecom-focused solutions and products. Excelacom provides extensive experience in product development, IT consulting, telecom-focused software and managed services, as well as strategic management and thought leadership to steer our clients towards a successful business and technology transformation.

Job Description:

The sales operations position will be responsible for managing the complete sales-cycle from qualification, discovery, requirements gathering, proposal development, negotiations and contracts.
The ideal candidate should have a background in information technology and understanding of products and services. Asks qualification questions based on prospect pain points, displays effective listening, provides solutions to business problems enabled by technology; Is tenacious, maintains continuous contact to establish need(s); Demonstrates effectiveness in Net New sales.
Maintain and improve sales revenue and gross margin.
Maintain an accurate CRM system
Work with executive management and their teams to increase sales within the assigned regions, clients, etc.
Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, etc.

Experience:

Minimum of 3 years of demonstrated sales operations experience.
Prior experience working with direct/indirect channel sales.
Exhibit effectiveness in customer-facing meetings and live engagements.
Ability to drive geographically dispersed sales team on a daily basis
Excellence in building senior and executive relationships with key customer stakeholders.
Demonstrated effectiveness in business development and lead qualification.
Ability to maintain a pipeline of 30+ active prospects and ability to convert 6-8 customers per year averaging 2 net-new logos per quarter.
Ability to effectively utilize CRM to manage assigned accounts and territory.
Industry experience across Telecommunications vertical a plus.
Extensive experience in selling CRM tools.
Proven ability to affect process change in complex and rapidly changing environment
Results-oriented, tenacious, self-starter who strategically plans for success
Demonstrates impeccable sales acumen with passion and drive for success
Excellent communication skills (verbal and written)
Excellent presentation skills (development and delivery)
Effective team player with ability to build and maintain positive relationships
Excellent planning, investigative, analytical and reporting skills
Experience inputting and retrieving data to develop and/or nurture leads
Bachelor of Science in technical or business degree or equivalent experience

Compensation and Benefits:
For individuals assigned to work in Colorado, Excelacom is required to include a reasonable estimated compensation range for this role. However, final salaries will vary based on several factors, such as candidate’s level, qualifications, skills, competencies and proficiency for the role. An individual may be hired at the Analyst, Consultant, or Manager level for this role with each level requiring an increasing set of responsibilities. For regular full-time employees, the estimated salary range is from $100,000 to $125,000/yr.

Our competitive salaries are just one component of Excelacom’s total compensation package for our regular full-time employees. Other rewards and benefits include: health, vision, and dental insurance, accident, critical illness, life and AD&D insurance, 401k, paid-time off, paid holidays and floating holidays, to name a few. To view more details of what you can look forward to, visit our careers page: https://www.excelacom.com/careers.html

EEO Statement:
Excelacom, Inc. is an equal opportunity employer. Any decision affecting employment, compensation, promotion, or transfer will be based solely on personal qualifications and merit, regardless of sex, race, color, religion, gender identity, sexual orientation, marital status, national origin, disability, age, results of genetic testing, service in the military, pregnancy, childbirth or other related medical conditions or any other factor protected under applicable law.

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Excelacom

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Sales Operations Manager