About role:

As part of the Services Territory Alignment team, you'll focus on aligning Executive Partner & Client Service Roles. Work closely with the Services group to enhance productivity, ensuring efficient delivery of value to clients. Ideal for service-oriented individuals seeking a dynamic role in optimizing processes and driving impactful client service.

This opportunity is with one of our Top Research and Advisory company based US client in Gurgaon.

Experience- 1 to 3 years

Job type – Remote

Skills Required:

· Clear and concise communication skills, adapting to the audience (written/verbal).

· Interaction with global stakeholders and senior leaders across various time zones.

· Effective team collaboration and relationship-building.

· Advanced proficiency in MS Excel, including complex formulas (VBA/Macros exposure a plus).

· Strong problem-solving skills with a comfort in quantitative analysis.

· Excellent grasp of data and business context.

· Impressive stakeholder presence and ability to convey insights in group meetings.

· Organized task management, adept at handling multiple projects simultaneously. Proven competence in meeting deadlines, multitasking, and working with ambiguity.

Responsibilities:

· Communicate and follow up with different teams across various regions to complete territory assignment request.

· Manage and resolve support requests from internal clients within service level agreements.

· Leverage best practices within the team and work on recurring deliverables across different service lines.

· Ensure data integrity by identifying discrepancies and redundancies and working with appropriate resources to update databases.

· Develop subject matter expertise on Tools/Applications to improve services delivery; Terraplan, Excel

· Partner within and across teams to Identify gaps, problem solve and improve processes.

· Take lead in executing territory assignment task generated within internal system with desired quality, accuracy, timeliness and establish a strong excellence at:

1. Own and champion 1-2 key processes, updating and maintaining process maps.

2. Engage regularly with senior-level stakeholders, preparing reports for internal and external consumption.

3. Generate ideas , identify opportunities, and collaborate with business analysts.

4. Train new team members across processes and work closely with multiple groups of service associates.

Interested candidates can also share their updated resume at neha.gupta@excelgens.com with the below mentioned details.

Full Name:

Total Relevant Experience:

CCTC:

ECTC:

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Current Job (Permanent/Contract):

Holding any Offer(s):

ExcelGens, Inc.

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