As a Sales Operations Manager you will support our Business Development organization as we manage incredible growth and expansion. This role is assisting Business Development leadership in managing and improving our sales process to enable the growth of the company. The role is both strategic and tactical and requires strong leadership, collaboration, and an entrepreneurial spirit. You will be relied upon to perform in depth analysis of the current state of our processes, systems, data, and workflows and provide clear recommendations. The ideal candidate will partner closely across the enterprise (e.g., technology, product, finance) to co-develop and drive the execution of workplans which improve and scale the organization. Role requires a clear understanding of how to standardize process (source to intended outcome) for the Business Development function, leveraging technology. Example of initial scope objectives include pipeline automation, visualization, building an operating cadence across the organization and ongoing process improvements.

What you'll do?

Support the co-head of business development in operations activities such as business planning, creation of monthly/quarterly business reviews, and executive briefings.
Work on special projects/initiatives to address key business strategy questions that arise to help improve overall business performance while partnering with cross-functional teams.
Build and manage infrastructure (salesforce and other related sales tools) to support the next stage of our growth
Onboard and train team members on new processes and tools to increase efficiency
Maintain a detailed understanding of existing sales processes and work alongside Business Development leadership to identify high-impact areas in our process where you will drive the implementation of operational improvements
Manage and support cross-functional initiatives serving as a liaison between Business Development and other key internal functions such as Finance, Technology, and Marketing
Own CRM data quality standards and hygiene in collaboration with Content Management & Governance to enable accurate data and analytics for data-driven decision making
Optimize our Salesforce.com instance and identify opportunities to increase productivity with sales automation
Facilitate research and analysis projects using a variety of data sources to support sales planning, evaluate forecasts, and provide actionable insights
Assist with the integrations of multiple systems with Salesforce, including internal proprietary and third-party applications

About You

You are a self-motivated, results-oriented individual, with a desire to create mutually beneficial outcomes within Sales Operations. You are detail oriented, energetic, and a problem solver who finds multiple paths forward through collaboration.

You will be successful in this role if you:

Are passionate about using data, process, and technology to make the sales process and reporting of key performance indicators more efficient
Have experience working in a high growth environment supporting a rapidly growing sales organization
6+ years of sales, sales-operations experience
com expert with data integration experience; experience in other Sales automation and sales analytics tools are a plus
Are detail oriented and analyze and summarize large amounts of data in a clear and concise manner
Have excellent written, verbal communication skills, highly-collaborative, and the ability to adapt communication to different audiences
Proven track record of working cross-functionally with other areas of a business
Strong individual contributor, continuously seeking to learn and develop
Strong business acumen and organizational skills
Outcome-oriented mentality and a sense of urgency

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