Business Operations & Project Excellence Executive

Location: Andheri East, Mumbai (Work from Office)

Compensation: Up to INR 5 LPA (Based on Experience & Performance)

About Scale100x.Ai

Scale100x.Ai, powered by Expertrons, is helping ambitious brands scale rapidly through a proven franchise-led growth model. We partner with high-potential businesses and provide end-to-end support across expansion strategy, operations, recruitment, marketing, legal, and growth execution.

Founded by IIT Bombay alumni and serial entrepreneurs Vivek Gupta and Jatin Solanki, Scale100x.Ai is building one of India's most exciting business growth ecosystems.

About Expertrons:

Expertrons is the world's largest AI-powered career experience platform, trusted by professionals from Microsoft, Amazon, Harvard Business School, Sequoia Capital, and leading global organizations. Through AI-driven career intelligence and videobot technology, Expertrons is redefining career growth and professional development at scale.

Why This Role?

This role sits at the intersection of operations, project management, analytics, stakeholder coordination, and business execution.

You will work directly with founders, leadership teams, brand partners, and cross-functional teams to ensure projects move smoothly from planning to execution.

If you enjoy solving operational challenges, coordinating with multiple stakeholders, building systems, managing dashboards, and driving execution in a fast-paced startup environment, this role offers significant ownership, visibility, and growth opportunities.

Key Responsibilities:

1. Business Operations & Project Execution:

Drive end-to-end operational execution across multiple business projects and initiatives.
Act as a central coordination point between leadership, internal teams, and external stakeholders.
Monitor project timelines, deliverables, dependencies, and execution milestones.
Ensure timely closure of operational tasks and cross-functional action items.
Support business expansion initiatives through structured project management and operational oversight.
Identify bottlenecks and implement process improvements to enhance execution efficiency.
Assist leadership in strategic projects, business reviews, and operational planning.

2. Stakeholder & Partner Coordination:

Build and maintain strong working relationships with business partners, clients, and key stakeholders.
Facilitate seamless communication between external partners and internal teams.
Ensure operational requirements, documentation workflows, and business processes are executed effectively.
Proactively follow up on project requirements and ensure smooth stakeholder experience throughout the engagement lifecycle.
Support leadership in managing ongoing partner relationships and project communications.

3. MIS, Reporting & Business Analytics:

Design and maintain MIS systems, trackers, and operational dashboards.
Create advanced reports using Google Sheets, including formulas, pivot tables, validations, and automation.
Generate weekly and monthly business performance reports for leadership review.
Maintain project-wise and department-wise performance tracking mechanisms.
Analyze operational data and provide actionable insights to improve efficiency and outcomes.
Ensure data accuracy, consistency, and reporting discipline across teams.

4. Process Excellence & Automation:

Build and improve SOPs, workflows, and operational frameworks.
Drive process standardization across business functions.
Identify opportunities for automation and operational optimization.
Collaborate with teams to streamline recurring processes and reduce manual effort.
Maintain operational documentation and internal knowledge repositories.

5. Operational Governance & Support:

Support commercial, administrative, and operational workflows associated with ongoing projects.
Coordinate internal approvals, documentation requirements, and operational logistics.
Assist in business reporting, incentive tracking, project reconciliation, and operational reviews.
Ensure adherence to internal processes, reporting standards, and compliance requirements.

6. Systems & Workspace Management:

Manage operational tools, trackers, reporting systems, and business workflows.
Maintain structured documentation and access controls through Google Workspace.
Support teams with system administration, reporting, and workflow management requirements.
Ensure operational data is organized, secure, and easily accessible.

Who Should Apply?

Professionals with 2–5 years of experience in Business Operations, Project Operations, MIS, Program Coordination, Operations Management, or similar roles.
Individuals who enjoy driving execution and coordinating with multiple stakeholders.
Candidates who thrive in dynamic startup environments and can handle multiple priorities simultaneously.
Strong problem-solvers with an analytical and process-oriented mindset.
Professionals who take ownership and enjoy building systems that scale.

Skills & Qualifications:

Must Have:

2–5 years of relevant experience in operations, project coordination, MIS, or business operations.
Advanced proficiency in Google Sheets and Google Workspace.
Strong analytical and reporting capabilities.
Excellent communication and stakeholder management skills.
Strong project coordination and follow-up abilities.
Exceptional organisational and multitasking skills.
High attention to detail and execution excellence.

Good to Have:

Experience with Google Apps Script, Zapier, Make, or workflow automation tools.
Familiarity with CRM, ERP, or project management platforms.
Experience working directly with founders or leadership teams.

What You'll Gain:

Direct exposure to founders and senior leadership
Opportunity to work on high-impact business growth projects
Ownership across operations, project management, analytics, and execution
Exposure to strategy, partnerships, business expansion, and stakeholder management
Fast learning curve in a high-growth startup ecosystem
Career progression into Business Operations > Founder’s Office > Program Management > Strategy > Leadership roles

If you're someone who enjoys building systems, solving business problems, coordinating stakeholders, and driving execution, we'd love to hear from you.

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Business Operations & Project Excellence Executive