At Feeld, we are creating a world where where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for a Business Intelligence Analyst to become part our remote team and our mission to elevate the human experience of sexuality and relationships.

You will be responsible for diving deep into our revenue and operations data and collaborating with relevant team members to close reporting and analysis gaps.

To be right for this role, you should have a particular commercial and operational interest, which will be highly impactful as we scale the organisation.

What you will do:

Collaborate with the Revenue Manager to develop measurement frameworks for revenue metrics such as MRR.
Develop automated dashboards on revenue topics, and regularly identify actionable insights that the Revenue teams can use.
Develop measurement frameworks for the operations team (in particular, Customer Service and Finance**)**.
Proactively craft metrics that fill measurement gaps you will be responsible for identifying during the revenue and operations processes.
Collaborate with engineering and finance to surface important metrics like cloud services cost monitoring (FinOps) and app store fees.

About you: Excellent SQL skills. Experience with data modelling, especially for Business Intelligence layers. Experience with a BI tool (we use holistics, but experience with Looker, Power BI or similar will be great!). Excellent commercial acumen, and a keen interest in crafting appropriate metrics for various business units. Ability to effectively communicate data and analysis to support stakeholders to turn data into actionable outcomes. Bonus points:

Familiarity with dbt is a plus.

About us:

Feeld is an independent, experimental and fully remote organisation reshaping the dialogue on dating and sexuality. The company was founded in 2014 and has evolved since to become the open, distributed structure it is now. We have a naturally agile and fluid culture. The whole team is fully remote, which means you work where and when helps you perform at your best. We regard autonomy highly and treat our organisation as a product – we iterate, improve and test things internally to see what works best for everyone.

Our culture:

We believe in creating a safe work environment through humanity, fluidity, safety, transparency and progressiveness. When hiring, we look for culture add rather than culture fit.

Because we are a fully remote team, it’s especially important that we create an environment where our colleagues feel included and connected as humans.

Diversity, equity, inclusion and belonging at Feeld:

Feeld promotes open-mindedness, inclusion, diversity and kindness, both in the world and among our own workforce.

We encourage and welcome applications from people with a history of marginalisation, whether because of race, gender expression or identity, sexual orientation, national origin, disability (seen or unseen) or any confluence of intersectional identities.

Our goal is a barrier-free application process and working environment. If you require further details or assistance or have any questions about this process, please let us know at hr@feeld.co.

Compensation and perks:

We are conscious of how our work and decisions impact other humans and the environment. We design our product and organisation with consideration for the wellbeing and happiness of our members and colleagues. We believe in technology and working environments that enable people to live a meaningful, fulfilled life.

Therefore, we offer our staff:

Flexible working hours
Unlimited paid time off
A fully remote working situation
Annual expense budget
GBP £3k equipment and home office budget
Learning & development budget
On demand therapy sessions and mental health support via Spill
Company retreats

Feeld’s way of working is designed to proactively prevent burnout and an “always on” culture.

One of our Core Values is: Transparent. We strive for complete openness of information within the organisation and for enabling honesty on our platform. Internally, we keep decision-making transparent to keep each other accountable and make sure all voices are heard.

That is why we offer:

Open and transparent salaries
At Feeld we believe all humans deserve to make a competitive wage. That's why we offer a Baseline Freedom Salary of $80,000 or £60,000 per year.
The base salary for this role is determined by Level and Step, as well as geographic location, but we estimate that this role can earn between $80,000 - $120,000 USD based on the requirements listed in this job description.

Our interview process:

Your first conversation with Feeld will be a screening call with our recruiter, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking.
Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences.
The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role and generally takes about an hour to complete.
Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Feeld.
We generally make an offer within 2 weeks of our final call, and offer a flexible start date that can begin as early as the next Monday after you sign our offer documentation.
Of note: all of our interviews are conducted remotely, and our interviewers will work with you to find an agreeable interview time based on mutual availability.

We understand we're asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us.

To find out more about Feeld, download our app (available on iOS and Android).

Feeld

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Business Intelligence Analyst, Revenue and Operations