Business Operations Analyst –

The Business Operations Analyst is an integral member of Fidelity Digital Asset Management (FDAM). In this dynamic role reporting to the VP of Business Operations, you will help ensure the business runs smoothly by performing a combination of responsibilities: executing on various business management routines, creating business reporting, and supporting our governance routines. You will work with business partners such as Compliance, Legal, Risk, and Finance on these efforts, as well as with others across FDAM. Hybrid in Westlake, TX; Boston, MA or Merrimack, NH

The Purpose of the Role

Coordinate & support governance routines, including three FDAM committees
Own FDAM team routines (FDAM Connect, Townhalls, & some FDAM offsite support)
Create critical business reporting such as Seed Capital Dashboard and the Monthly Business Reports covering business development, product, operations, technology, legal, risk, compliance, as well as metrics, such as assets under management and flows
Lead new hire onboarding/offboarding, as well as license and access management
Support budget and expense management, vendor management & due diligence
Coordinate record retention, resiliency planning, & business continuity

The Expertise & Skills You Bring

3-5 years of shown experience in financial services, preferably in project management or business operations
Bachelor’s degree required; emphasis on business and/or financial services preferred
Ability to execute on operational processes with minimal direction
Desire to work alongside investment professionals and senior leaders
Outstanding analytical, communication, conceptual thinking, and problem-solving capabilities
Excellent engagement skills, including the ability to work across FDAM as well as other Fidelity business units
Experience in financial services and/or crypto industry
Self-starter with good organization and capability to influence others
Skilled in creating presentations, data analysis, and reporting using PowerPoint and Excel

The Value You Deliver

A strong partner to the investment team and management team
Ensure processes enforce to established policies & procedures
Support business priority changes and new requests

Company Overview:

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation

Information about Fidelity Investments

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com

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We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.

Information about Fidelity Investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com

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Fidelity’s hybrid working model

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blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

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Business Operations Analyst