Role And Responsibilities

As a Sales Operations Analyst, you will be responsible for delivering reporting, analytics, data management, and process improvement solutions that enable data-driven decision-making across the sales organization. You will work closely with Sales Leadership, Account Managers, Finance, and cross-functional teams to analyze business performance, improve data quality, automate manual processes, and provide actionable insights that drive business results.

Key Responsibilities Job Requirements

Reporting & Business Analytics
Develop, maintain, and manage reports, dashboards, and analytical tools that provide actionable business insights.
Analyze sales performance, partner trends, pricing, and key business metrics to identify risks, opportunities, and areas for improvement.
Support Sales Directors and Account Managers with reporting, business analysis, and recommendations.
Assist with sales commission reporting and other ad-hoc analytical requests.
Data Management & Quality
Perform data extraction, transformation, validation, cleansing, and reconciliation across multiple data sources.
Investigate data discrepancies and reporting issues, identify root causes, and implement corrective actions.
Ensure data accuracy, consistency, and integrity across reporting and business systems.
Maintain documentation of reporting logic, business rules, and data definitions.
Automation & Process Improvement
Identify and implement opportunities to automate reporting, data preparation, and business processes.
Develop automated reporting solutions and dashboards using Excel, Power BI, Power Query, and related tools.
Streamline workflows to improve operational efficiency, scalability, and reporting accuracy.
Partner with stakeholders to recommend and implement process improvements.
Sales Operations Support
Support pricing processes, reporting, and related sales operations activities.
Collaborate with cross-functional teams to improve business processes and operational effectiveness.
Ensure compliance with corporate policies, controls, and data governance standards.

Education Qualification:

Bachelor's degree in Business, Finance, Economics, Analytics, Information Systems, or a related field.

Experience:

Minimum 5 years of experience in Sales Operations, Business Analysis, Revenue Operations, or a similar analytical role.

Skills (Technical & Behavioural Skills)

Technical Skills:

Strong understanding of data quality, reporting best practices, and process automation.
Demonstrated ability to work with large, complex, and imperfect datasets with exceptional attention to detail.
Strong analytical and problem-solving skills with the ability to translate data into actionable business insights.
Experience with data extraction, cleansing, transformation, validation, and reconciliation.
Advanced Excel skills, including Pivot Tables, Power Query, complex formulas, and automation.
Experience with Power BI or similar business intelligence and reporting tools.
Experience developing reports, dashboards, and analytical tools for sales and business stakeholders.
Experience with CRM systems such as Salesforce, including reporting, dashboard creation, and data management, is good to have.

Behavioural Skills: Strong analytical and problem-solving skills with excellent communication, stakeholder management, attention to detail, organizational skills, ownership, and the ability to manage multiple priorities in a fast-paced sales environment.

Desirable but not Mandatory

Experience working with Salesforce reporting, dashboards, and data management.
Experience with sales commission reporting and pricing processes.
Exposure to Revenue Operations or commercial analytics.
Experience automating manual reporting and data preparation processes.
Experience working with cross-functional teams across Sales, Finance, and Operations.

What's in it for you?

Opportunity to work in a Multinational Product Organization.
Work closely with Sales Leadership, Account Managers, Finance, and global cross-functional teams.
Opportunity to leverage data and analytics to influence sales and business decisions.
Exposure to Power BI, Power Query, advanced Excel, Salesforce, and modern reporting and automation tools.
Opportunity to drive process improvements and automation that directly improve operational efficiency.
Accelerated career growth and opportunities to expand your analytics and sales operations expertise.
Flexible, hybrid work environment with a healthy work-life balance.
Culture of meritocracy, inclusion, empowerment, and collaboration.
Competitive pay and benefits.

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