The Sales Operations Analyst will lead the functions of customer quotation, price management, and forecasting. The role supports all customers within the North America and Japan region. The individual will develop, own, and execute on all associated processes related to quotation, price management, heads the functions of customer demand and sales forecasting, competitive and market intelligence, and MQ1 systems.

Responsibilities

Generate customer quotations and provide them to the account management team within 7 days of request
Improve current quotation process that simplifies reporting outputs while providing a clear quotation estimate
Maintain database of pricing history that informs account management team on market pricing, given Filtran current customers and product specifications. Support of cost and price negotiations with customers
Support and provide guidance to Filtran procurement team on bill of material component price quotations
Provide support to sales team with RFQs, RFPs, and physical quote generation, input quote through customer portals
Proactively provide recommendations and guidance to the account management team on pricing actions to improve gross margin
Improve current forecast process by redesigning current process to be more efficient while providing necessary report outputs to management, finance, procurement, and manufacturing
Provide forecast update bi-weekly, update forecast in KBM
Monitor customer shipments with customer service, provide update to sales and management
Create and maintain a solid and reliable process to generate a competitive intelligence database and competitor insight. Provide this insight in report form to senior Filtran leadership, sales management, and the account management team
Create and manipulate large data sets then apply rigorous analysis and critical thinking that drives insight, which could lead to commercial action
Lead commercial responsibilities in MQ1

Skills and Experience

Bachelor of Science or Arts degree in Business Administration, Finance, Engineering, or Economics
1-5 years sales operations or business analytics experience
Excellent communication and analytical skills required
Proficient in Microsoft Office products, especially Excel, PowerPoint and Word
Strong relationship and organizational skills
Ability to travel 10%+

Filtration Group

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Sales Operations Analyst