Fingerprint empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub).

We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

As a Revenue Operations Manager at Fingerprint, you will be joining the team that is responsible for designing and optimizing the people, processes, and tools that drive predictable revenue growth. We're looking for someone to bring a fresh perspective to our operational efficiency, data integrity, and bringing new insights that will help to support strategic decision-making.

This role requires someone who is used to rolling up their sleeves and executing on their own, but is ready to be part of a larger team who they can learn from and improve upon existing workflows. We're looking for someone who thrives in a fast-paced startup environment, and enjoys tackling projects across the entire scope of Revenue Operations, supporting our Marketing, Sales, Customer Success, and Growth teams with different initiatives.

Revenue Process & GTM Optimization

Refine and enhance lead-to-revenue workflows across Sales, Marketing, Growth, and Customer Success.
Identify bottlenecks in the sales funnel and implement process improvements to increase conversion rates.
Contribute to projects including the optimization of deal desk, pipeline management, and forecasting processes.
Collaborate with marketing to ensure lead scoring, routing, and attribution models are working effectively.

Sales & RevOps Technology Stack

Our technology stack includes Hubspot (MAP), Salesforce, Apollo, Gong, Outreach, Spiff, and others. As part of the RevOps team, you will propose ways to optimize our integrations and workflows in the existing tech stack
Help with onboarding and implementation of new Revenue tools (CMS/LMS, Customer Success platform, etc.)
Evaluate and recommend new tools that enhance sales productivity and GTM efficiency.
Establish data governance and hygiene processes to ensure data accuracy and integrity.

Reporting, Analytics & Insights

Develop and maintain real-time dashboards and reports for Sales & Marketing performance, pipeline growth, and other key GTM KPIs.
Analyze sales performance to provide insights and recommendations to Enablement leadership.

Cross-Functional Collaboration & Enablement

Partner with Sales Managers to create and maintain target account lists and outreach.
Work closely with Marketing Ops to track campaign performance, lead attribution, and revenue contribution.
Support Customer Success in retention, expansion, and upsell motions by ensuring seamless data flow and insights.
Drive adoption of tools and processes through partnering with Enablement on training and documentation.

Who You Are

2-5 years of experience in Revenue Operations, Sales Operations, or related roles (preferably in B2B SaaS).
Strong understanding of B2B sales processes, forecasting, pipeline management, and GTM strategy.
Hands-on experience with CRM systems (Salesforce, HubSpot) and revenue tech stacks
SQL expertise is a nice-to-have
Analytical mindset with the ability to turn data into actionable insights.
Process-oriented, detail-driven, and comfortable rolling up sleeves in a fast-paced startup, but looking for a collaborative team environment within the RevOps org
Strong communication, project management, and cross-functional collaboration skills.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.

Due to regulatory and security reasons, there's a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here

If you are applying as a resident of the EU, please read our GDPR notice here

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Revenue Operations Manager