Sales Operations Administrator

Fire-Dex is a global manufacturer of PPE for first responders and an Independent Service Provider (ISP) of PPE care and maintenance under our Gear Wash brand. Founded in 1983 and headquartered in Medina, Ohio, we pride ourselves on being a family business whose mission is “to serve those who serve”. Our dedicated team of associates have helped paved the path of innovation for new products and services that are focused on the health and safety of first responders by offering turnout gear, alternative PPE, boots, hoods, gloves, and helmets.

We are currently seeking a qualified Sales Operations Administrator to manage sales leads and our product evaluation process. The ideal candidate will be process-oriented and efficient with multi-tasking and prioritizing.

This is a remote position based out of your home office. Onboarding training at Fire-Dex Headquarters in Medina, Ohio is required.

Responsibilities include:

Coordinates with marketing team to generate sales leads
Sales lead qualification and processing, managing the sales cycle from start to finish
Works closely with sales team to manage and update leads and opportunities in CRM
Assigns and manages tasks for continued follow up
Reviews data in CRM for completeness and accuracy
Gathers & compiles data on product evaluations and communicates findings both internally and externally
Develops reports to measure various sales metrics
Provides training on sales processes for new sales associates

Candidates should possess the following:

Minimum of a 2-year Associates degree in related field
Ability to perform repetitive tasks with a high degree of accuracy
Ability to understand and interpret technical data and specifications
Proficient in Microsoft Office with strengths in Word, Excel and Outlook
Possess excellent typing and data entry skills
Ability to work from home office
Experience with the following systems is preferred: Salesforce or other CRM (customer relationship management) Software
Ability to work in teams as well as possess self-accountability
Proficiency to communicate well with all different levels, both inside and outside of the organization, including verbal, electronic, and written
Efficient with prioritizing and multi-tasking, including being productive while handling re-directions and interruptions based upon business needs
Possess a high attention to detail and accuracy
Must be flexible and accommodating
Possess a strong sense of urgency, follow-through, and diligence, including meeting deadlines and can remain organized with and keep track of multiple sources of information and data
Possess strong problem-solving skills, including the ability to deal with problems involving several concrete variables in standardized situations

Benefits:

Competitive salary & bonus potential
Health, dental, and vision insurance
Paid time off, including parental leave
401(k) with matching, life insurance, EAP for entire family, discount programs and other perks
Profit sharing bonuses based upon company success
Fulfillment about your work and this purposeful industry because it is impactful

More About Us:

Mission is to serve those who serve.
Our values include fun, integrity, respect, and excellence = FIRE!
Headquartered in Medina, OH (in between Cleveland and Akron)
39 years in business
Multi award-winning organization - including recognition as a Top Workplace by NorthCoast 99 seven times over, Family Business Achievement Awards, Cascade Business Growth Awards and Weatherhead 100!

How to Apply:

www.firedex.com/employment

Learn more about our culture and team!

Find purposeful work making firefighter PPE:

https://www.youtube.com/watch?v=EY6nF69ZXvc

Find your work passion with the Fire-Dex family:

https://www.youtube.com/watch?v=zh-cq2r1xyU

How It's Made: Turnout Gear:

https://www.youtube.com/watch?v=KwgnI2OjBXk

EOE I Drug Free Workplace I Background Check I E-Verify

www.firedex.com

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Tuition reimbursement
Vision insurance

Schedule:

Monday to Friday

Supplemental pay types:

Bonus pay

COVID-19 considerations:
Masks are optional, daily temperatures are being taken some locations and frequent cleaning and sanitation of the building and surfaces.

Application Question(s):

Why are you interested in working at Fire-Dex?

Education:

Associate (Preferred)

Experience:

data entry: 1 year (Preferred)

Work Location: Remote

Fire-Dex

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Sales Operations Administrator