Are you a proactive and detail-oriented professional looking to make a significant impact on business operations?

This is a full-time hybrid role located in Singapore with some flexibility for remote work. As a Business Operations Executive in First Wave Technology, your day-to-day tasks will involve overseeing all the company’s ongoing operations.

You will be responsible for identifying opportunities to improve business processes. Join our team as a Business Operations Executive, where you will play a crucial role in ensuring seamless operations and delivering exceptional client experiences. Your responsibilities will include:

Key Responsibilities:

Open user accounts for clients and responds to customer queries,
Consolidate documents required from clients,
After-sales service and client relationship maintenance,
Prepare detailed monthly billing reports for various clients, helping them understand their services and charges,
Stay updated with the latest industry trends and best practices by learning from different cloud providers,
Verify invoices from various suppliers to guarantee accurate data for the Finance department, supporting the company's financial processes,
Dealing with Cloud partners: Microsoft Azure, Google, Ali, Tencent for operation finance and partners matters
Other ad-hoc responsibilities to support business operation.

Qualifications Requirement:

Bachelor’s degree in business administration, finance, or a relevant field
Fresh graduates are welcome
Demonstrated expertise in business process optimization, project management, and compliance
Strong analytical, organizational, and problem-solving skills
Able to work independently and collaboratively, and to manage multiple projects simultaneously
Excellent communication, interpersonal, and management skills
Familiarity with the latest industry trends and best practices in business operations
Willing to work on alternate shifts with allowance

Job Type: Full-time

Pay: $2,800.00 - $3,200.00 per month

Benefits:

Additional leave
Dental insurance
Health insurance
Work from home

Schedule:

Shift system

Supplemental Pay:

Performance bonus

Experience:

Administrative experience: 1 year (Preferred)

Work Location: In person

FIRST WAVE TECHNOLOGY PTE. LTD.

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Business Operations Executive