About Fishbowl

Fishbowl is an industry leading, top supplier of manufacturing and warehouse management software for small, medium, and enterprise sized businesses across 40+ verticals. While our mission is to deliver amazing software, service, training and support to our customers to help them grow and scale their business operations, our passion is helping people. Whether you are new to owning and operating a business, or you’ve been at it for 20+ years, Fishbowl provides simplicity and flow for business owners and makes it easier for them to focus on what they love most, running their business.

To greater support the mission of Fishbowl, we’ve recently partnered with Diversis Capital to invest in Fishbowl’s growth and market scale. We are well on our way to developing exciting new cloud-based products that will continue to surprise and delight our existing and future customers. We also have exciting plans to expand our efforts internationally and are focused on building a globally oriented team that will allow us to scale our operations and future market growth potential.

As we work to expand our internal team, Fishbowl is looking for individuals who are highly collaborative, carry diverse skill sets, love problem solving, and understand the value of working on a high-performing, goal-oriented team. We are proud to offer competitive compensation packages and benefits that include PTO, Health, Dental, Vision, Life, 401K matching and more!

The Role

The Chief Revenue Officer will drive revenue lifecycle for Fishbowl including new sales, implementation & renewals. The role will be located at our Orem, Utah HQ.

Responsibilities

Create the optimal organizational structure to maximize sales and provide the highest levels of customer satisfaction. Transform the sales culture to a high performing growth-oriented organization. The CRO will lead with charisma and vision, while maintaining lofty standards and accountability.
Launch new international markets. Develop market-leading growth strategies utilizing deep customer and market insights, analytics, and rigorous testing to achieve company objectives.
Create a high-performance culture, marked by accountability and continuous improvement; importing best practices.
Embrace and employ the latest CRM and sales-automation software and enabling technologies.
Develop effective metrics, sales projections, pricing tactics and consistent sales methodology. All sales activities require an eye toward accelerating customer acquisition, retention, revenue goals and EBITDA expansion while also being value and mission driven. He/she must be able to develop systems, processes and procedures to measure sales activity, conduct pipeline analysis and ensure accountability and effectiveness.
Manage / work closely with the CEO to improve Fishbowl brand equity and develop the Company’s sales, prospect acquisition, upsell and renewal tactics.
Potentially manage and grow a world-class team of marketers, creatives, analysts, and developers driven to expand the Fishbowl brand and bottom-line. Leverage data and testing to develop messaging and positioning, implement continuous improvement, and build efficient, scalable channels.
Provide strong people development processes both within the commercial function and broader organization.
Ensure elevated levels of alignment and seamless collaboration between the commercial function and other key functional areas.

Qualifications

The ideal candidate possesses:

Ten plus years of executive leadership in SMB SaaS ecosystem / Inside sales.
Five+ years of recent and verifiable experience transforming underperforming organizations into highly relevant revenue generating machine north of 50M. Experience within PE backed required.
Proven builder who can hire and restructure team and processes. Very hands on and operational. “Player-coach” approach, on the field and in the trenches.
Has launched new international markets.
Strength and identified success in converting companies from L/M to subscription.
Buy side M&A, deep involvement in add-on’s is necessary.

Characteristics:

Demonstrated analytical and data driven skillset. Has built new BI / reporting capabilities to drive operational effectiveness.
High-energy, initiative-taker, strategic visionary, turnaround expert, detail-oriented, comfortable in handling ambiguity, and creating structure.
Strong alignment to the organization’s aspirations, vision, and values.
High level of strategic acumen and analytical rigor; broader cross-functional and general management mindset beyond sales and marketing.
Established ability to build and articulate a vision, motivate and develop a team, and drive results.
Proven change agent who operates with high speed, agility, and urgency.
High comfort level or ideally experience working within a demanding environment and highly entrepreneurial organization.
Forward thinking and tech savvy with recent successes/best practices utilizing CRM, digital/social media, new apps development.
Collegial and approachable leadership style; highly inclusive with a genuine commitment to building organizational and thought diversity.
Bullet-proof ethics and integrity.
Displays sense of urgency, highly driven & loves to win.
Excellent written and verbal communication skills, with high emotional intelligence.
Ability to manage competing priorities and competent in planning systematically.
The right candidate will be someone who has the self-confidence and experience to implement transformation, structure and processes that will enable growth, accommodating the dynamic and fast paced nature of the business.
Natural problem solver.

Benefits

Generous PTO quickly accelerating to 5 weeks accrual per year after three years of employment
Multiple healthcare options to choose from including PTO and HSA options with matching company contributions to an employee’s HSA account
Paid maternity and paternity leave
401K matching
On-site gym, company paid lunches, fully stocked snack bins and refrigerators in the office (anyone want a Monster to drink?)
Generous anniversary gifts for all employees every year on their anniversary date
A team environment where people want to work from the office, but enjoy the freedom to work from anywhere
and much more!

E-Verify

Fishbowl participates in the Electronic Employment Verification Program. Please visit https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf for more information.

EEO

Fishbowl provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ADA

Fishbowl is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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