Managing Director, Global Head of Revenue Operations

Requisition ID: 45890

Business Unit: Fitch Solutions

Category: Operations

Location: London, GB

Date Posted: Jul 26, 2023

Fitch Solutions is currently seeking a Global Head of Revenue Operations based out of our NY or London office locations.

The Global Head of Revenue Operations is a critical role within the commercial organization at Fitch Solutions. The role is responsible for leading a team that enables sales to sell more efficiently through process optimization and data-driven management of sales.

What We Offer:

High visibility reporting to the Chief Commercial Officer
Collaborative work environment with partners in sales leadership, HR, technology and finance
Rewarding work through supporting others

We’ll Count on You To:

Conceptualize, design and execute business process improvements that increase sales productivity and innovate for future business needs
Identify best-practices which can be systematized and scaled across the business
Drive adoption of defined sales processes including opportunity generation, pipeline management and forecasting
Manage the annual planning process including coverage model, territory design, quota setting, account planning with sales management
Partner with FP&A to build annual budgets and evolve compensation plans to drive performance aligned to business goals
Deliver data-driven insights to sales and marketing leadership to enable rapid decision making
Manage the operating mechanics for the commercial organization including regular meeting cadence and communications agenda to be proactive and transparent
Manage the quarterly spiff process to align with the business goals and objectives
Manage ad-hoc programs that contribute to the overall success of the sales teams and the business requirements
Maintain a close working relationship with technology to deliver tools and capabilities to the sales teams that improve efficiency of work

What You Need to Have:

Substantial commercial / operations experience
Mix of operations or finance and sales/sales management experience preferred
Prior experience in sales integrations including knowledge of how to streamline technology and align goals and objectives while maintaining results
Strong working knowledge of Salesforce.com and other sales productivity tools, including best practices for use, integrations, reporting

What Would Make You Stand Out:

Demonstrated ability to supervise projects and teams in a fast-paced environment and to inspire rapid adoption of change
Ability to prioritize & handle multiple requests concurrently and consistently deliver results against a deadline
Experience operating in a matrix organization, including stakeholder engagement and influencing management
University degree: industry qualification, graduate degree preferred.

KPIs:

Revenue growth accounting for sales & retention performance from existing and new logo clients
Sales productivity metrics
Employee engagement
Feedback from internal partners such as FP&A, HR, Technology and Sales Leadership

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Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets, credit risk, ESG, developed and emerging markets, industry sectors and individual credits.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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Managing Director, Global Head of Revenue Operations