Fixflo, what do we do?

Frills and all – While others are creating product categories to be leaders in, Fixflo is in fact a market-leading SaaS platform fixing repairs and maintenance management for property professionals. We are a fast-growing, exciting, solution-focused, creative, dynamic, and fun-loving company. Since launching in 2013, phenomenal growth has resulted in Fixflo becoming the leader in its field. Our company’s industry reputation is exemplary and we have over 40 integration partners in the Proptech space. As if that isn’t enough, all of our stunning Glassdoor reviews are real.

What’s the dream?

Our business plan is simple: we want every repair in the world to be reported through a Fixflo system. We are currently used in over 1,000,000 homes across the UK with further expansion into the new UK and international markets planned.

The Role

Work closely with the Head of RevOps to support Go To Market teams across multiple brands
Design, configure and administer multiple Salesforce instances, including custom objects, flows, and report building
Promote and maintain high levels of data integrity and operational reliability across the business
Analyse existing business processes and work across teams to bring improvements with automation and scalability in mind
Generate and be responsible for accurate sales forecasts, as well as other business critical reports
Help and support capacity planning and commission calculations & planning
Maintain various integrations to ensure correct function
Hold a holistic view of all business processes and users in the system to understand cross-functional impacts on configuration, flows and reporting
Provide routine support and user maintenance for SF – new starters, position changes, role changes, onboarding and offboarding etc

Requirements

Salesforce Administrator certification is preferable
Minimum of three year’s experience as a Salesforce administrator and superuser with implementation, day-to-day operations, maintenance experience and data cleansing
Experience integrating Salesforce with other platforms is necessary. Experience integrating with Hubspot, Planhat, and Salesloft would be ideal
A clear understanding of business analytics and the key performance metrics a SaaS business is measured against (e.g upsells, downsells, churn, cohort analysis, budget VS actuals)
Experience using DataLoader
Strong analytical skills
Willingness to get involved with other tasks and projects when required
Keen attention to detail

Benefits

Why do we want you?

We are a company that has got to where we are because of its people, the entrepreneurial, forward-thinking, and savvy individuals who make our culture and product what it is, not too shabby, even if we do say so ourselves!

The values that underpin everything we do at Fixflo;

WE ARE EMPATHETIC
WE ARE GREATER TOGETHER
WE ARE SOLUTION FOCUSED
WE ARE FUN-LOVING

You would make a great fit if:

You’re focused and self-motivated - you want to excel at what you do!
You thrive in a multitasking environment and can organise your time efficiently
You believe in understanding, building value, and solving problems
You are a team player who works and engages with others to achieve results
You are a strategic thinker and like to offer new ideas/solutions to improve things
You are proactive, upbeat, and have a ‘let’s get sh*t done’ attitude
You love software systems - here at Fixflo we use Slack, Hi Bob, Monday, and others (bonus points if you have any experience with these).

What's it like working at Fixflo?

We have a great company culture, our surveys show that 89% of our employees would recommend working here to a friend/ relative.
We're a fun team of friendly, supportive, and interesting people who work hard because we love what we do, but we also enjoy a good laugh
Your ideas really do count and will make a visible contribution to our growing company
Commitment to personal development - we want to help you grow!
We are dog friendly - expect to see our Junior Canine Executives around the office, working hard or hardly working, you decide!

And what about benefits?

Other than working for an exciting growing company in London, we also offer;

Competitive base salary
Hybrid working (WFH, minimum of 1 day in office) and Flexible working (summer hours)
The opportunity to have input into the accelerating growth of the company and to work directly with the executive team
Progression & competency frameworks to help you grow within your role & the business
Free Gym membership
Free Health insurance
Regular company outings and events- Friday drinks, and lots of socials (think Graffiti workshops, cooking classes, boat/karaoke parties, Halloween quizzes, Christmas and Summer socials)
Enhanced leave and support policies including Maternal, Paternal, and Adoption. As well as compassionate and bereavement leave.
Mental health support - BUPA healthy minds
Workcations - 20 days work from abroad allowance per year
Cycle-to-work scheme
Employee referral scheme

Things you'll love about us:

We invest in your future- Pension scheme- We match by 3%
Rest and relaxation- Annual leave of 25 days (plus bank holidays and 2 paid days off for taking part in charity initiatives!)
Reward and recognition- hero of the month receives a £150 amazon voucher, and £50 amazon vouchers go to those who receive the most thanks from their team and employees every month.
Mental health day - to acknowledge Blue Monday we offer all of our employees a day off
Gender-neutral Toilets - to be inclusive to everyone

Our Commitments to diversity:

We are an equal-opportunity employer and value diversity at our company. No quirk is too quirky, we are authentic in everything we do, and progressive thinking is ingrained in our actions. Have a chat with our Head of People to understand our stance on being an equal-opportunity employer!

We check for gendered language throughout all our hiring processes, from job postings right through to the day you join.
We have a structured interview process- to remove bias and hire based on passion, talent, and motivation.
We have a slack channel called the world is female, helping to support our female colleagues.

Please view our privacy policy here.

Now you know everything about us, let’s talk

How do I apply?

Submit your CV and cover letter (p.s please tell us why you want to work for us!)

Fixflo

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