About Us

Fleet Complete is a proud member of the Powerfleet family. Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data, irrespective of source, and delivers actionable insights to help companies save lives, time, and money. Powerfleet’s ethos transcends our data ecosystem and commitment to innovation; our people-centric approach empowers our customers to realize impactful and sustained business improvement. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 Countries, with commercial operations in every major continent.

About the Role

The Regional Sales Operations Director is responsible for optimizing and streamlining Powerfleet’s sales processes, ensuring operational efficiency, and driving data-driven decision-making within North America. This role plays a critical part in supporting the sales team by managing forecasting, pipeline, sales analytics, process improvements, and overall sales enablement strategies and execution.

The ideal candidate will have a strong background in sales operations, CRM management, and sales performance analysis, with a deep understanding of best practices in sales strategy execution. This individual will work closely with regional sales leadership, finance, marketing, and other cross-functional teams to drive operational excellence and support revenue growth.

Key Responsibilities

Forecasting & Analytics: Oversee sales data analysis, pipeline reporting, and revenue forecasting to provide actionable insights to leadership.
CRM & Sales Tools Management: Ensure optimal use of CRM (Salesforce preferred) and other sales enablement tools, providing training and best practices to sales teams.
Performance Metrics & KPIs: Track key sales performance indicators, identifying trends and areas for improvement.
Customer Segmentation: Profile customer base and identify white space and cross-sell opportunities.
Sales Enablement & Training: Work with sales leadership to deliver training programs, ensuring the team is equipped with the necessary tools and knowledge.
Collaboration with Cross-Functional Teams: Partner with marketing, finance, product, and customer success teams to align sales strategies and drive operational efficiencies.
Incentive & Compensation Planning: territory planning and quota setting to drive performance.
Market & Competitive Intelligence: Analyze market trends and competitor activities to help refine go-to-market strategies.

Qualifications & Experience

7+ years of experience in sales operations, sales strategy, or revenue operations in a B2B environment, preferably in telematics, IoT, SaaS, or fleet management.
Proven experience in sales analytics, forecasting, and CRM optimization (Salesforce experience preferred).
Strong background in performance management, process improvement and sales enablement strategies.
Ability to interpret complex data and translate it into actionable business insights.
Experience managing sales compensation plans, incentive structures, and performance tracking.
Excellent communication, leadership, and problem-solving skills.
Willingness to travel as needed (approx. 20-30%) to support regional sales teams and leadership. (this could be near 0% for Toronto based, 30% possible for the ROW one)

Fleet Complete

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Director, North America Sales Operations