Our client is a rapidly growing construction vendor blazing new trails across the construction space. They are currently seeking an experienced Head of Sales Operations to join their team and expand the customer adoption of their portfolio of solutions.

The company

Our client provides a truly unique perspective on the challenges within the construction industry. Following a huge investment in 2021, our client is accelerating its organic growth strategy to connect the construction supply chain through its Cloud Platform. They are addressing the pace of digitalisation and productivity issues and are providing solutions that go beyond functional and organisational boundaries.

The role

As Head of Sales Operations, you’ll develop a world-class strategy that will create pipelines of new opportunities for our client’s software solutions across the globe. Your analytical ability will be highly valued by the sales team – your role will be critical to identifying and understanding industry trends to provide unique market insights and data-driven decision-making. You’ll lead the sales team to expand our client’s presence across the construction space, driving long-term growth and fuelling customer acquisition.

Other responsibilities include:

Develop and implement sales processes and systems that support the sales team in achieving their goals and objectives. This may include creating standard operating procedures, sales playbooks, and sales collateral to support the sales team.
Analyse sales data and performance metrics to identify trends and areas for improvement, and develop and implement strategies to address these areas. This may include analysing customer data to identify new sales opportunities, analysing sales performance data to identify trends and patterns, and identifying and addressing bottlenecks or inefficiencies in the sales process.
Collaborate with the sales team to identify and prioritize opportunities for revenue growth and improvement. This may include working with the sales team to identify and pursue new sales leads, developing sales strategies to target specific customer segments or markets, and identifying and implementing strategies to upsell and cross-sell to existing customers.
Develop and manage sales budgets and forecasts, and report on performance against these targets. This may include working with the finance team to create and manage sales budgets, developing sales forecasts based on historical data and market trends, and regularly reporting on sales performance to leadership and other stakeholders.
Lead the development and implementation of sales training programs to ensure that the sales team is equipped with the skills and knowledge needed to succeed. This may include designing and delivering sales training programs, identifying training resources and materials, and working with the sales team to identify their training needs and goals.
Work closely with the marketing team to develop and implement marketing campaigns and initiatives to drive sales and revenue growth. This may include developing marketing strategies that align with the sales team's goals and objectives, collaborating with the marketing team to create marketing campaigns and materials, and analysing the results of marketing efforts to identify areas for improvement.
Lead the development and management of key partnerships and alliances to drive sales and revenue growth. This may include identifying and cultivating relationships with potential partners, negotiating partnerships and agreements, and managing ongoing partnerships to ensure that they are successful and mutually beneficial.

The requirements

The successful candidate will be a charismatic self-starter with a demonstrable ability to open new relationships and expand existing ones where appropriate. Proven success in a Sales Operations role, with a track record of delivering change and development, is crucial to this role.

Other requirements include:

Experience in implementing systems and processes such as CRM systems (including Salesforce)
Experience in a senior management role within a software or technology company
Knowledge of and experience with mapping complex sales processes
Able to build strong interpersonal relationships with a range of stakeholders
Excellent verbal and written communication skills with the ability to write compelling reports
Strong commercial awareness including negotiation skills
Highly organised and able to prioritise effectively
Able to thrive in a fast-paced, start-up environment
Outstanding computer literacy skills (including MS Office Suite)
Passionate about new developments in construction technology
Flexible and willing to travel

Important information

Reference number: 12788

FMC contact for this role: Joe Coleman (joe.coleman@fmctalent.com)

FMC Global Talent

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