Location: Based at Football Fun Factory HQ in Balsham, Cambridge.

Hours: Monday to Friday, 9am to 5pm.

The Role

Football Fun Factory is the UK market leader in children’s football coaching and due to the ongoing growth of the brand, we are recruiting for a new member of our Head Office team for the role ‘Football and Business Operations Manager’.

A forward-thinking, dynamic and fast-paced individual will lead the Head Office operation of football programmes, enabling high business performance and putting more smiles on children’s faces through football. In addition to this responsibility, the successful candidate will support the business operation by streamlining administration processes to enable further business growth and success.

Responsibilities

The Football and Business Operations Manager will lead all aspects of the Head Office operated football program, including marketing, administration, coach scheduling and customer service. Our Football and Business Operations Manager will work closely with our Franchise Operations Manager, to streamline business processes to enable the Football Fun Factory to scale its operation across the UK and positively impact more children through football.

Key Skills & Characteristics Required

The individual taking on this role will require an extensive and varied skill-set and will need to demonstrate experience in the following areas:

The Football and Business Operations Manager will be a people-person, with excellent relationship building and customer service skills.

Experience in business operations is essential and the successful candidate will need to demonstrate a proven track-record in this area. Experience in football program management is dersirable.

Football Fun Factory is a fast-paced and dynamic franchise business that embraces change and this role will require an individual to fit this approach and team culture. In this role, speed and attention to detail will be extremely important.

In working across the business operation the successful candidate will lead on improving operational efficiency.

All members of our team have a flair for business development and this will be important in this role.

At the Football Fun Factory everyone has a voice and we actively encourage all team members to share their ideas for how to drive the business forwards, with the aim of increasing children’s football participation across the brand.

The successful candidate will need to be solution-focused and able to take responsibility for overcoming operational challenges.

In dealing with parent enquiries, the candidate will become self-sufficient and able to adapt to the needs of the business.

The post-holder will have the ability to write with grammatical accuracy and provide positive communication both internally with our coaching team and with parent/family member customers.

The Football Fun Factory social media strategy has driven the growth of the business to date and all Head Office team members are required to have a strong online presence to document and tell the story of the company with daily posts.

It is also desirable, but not essential, that our Football and Business Operations Manager has a passion for football or sport. We have a hugely passionate, driven and focused team and it is important that the successful candidate is a good fit for the culture and organisation as well as the job specification and key tasks.

If this sounds like your dream role, then apply today and make sure your application stands out from the crowd. Due to the high volume of applications expected, we will not be able to respond to all candidates. You may only hear from us should you be offered a first-stage interview.

Job Types: Full-time, Permanent

Pay: From £35,000.00 per year

Additional pay:

Bonus scheme
Performance bonus

Benefits:

Company pension
Free parking
On-site parking

Schedule:

Monday to Friday

Experience:

Operations or administration: 1 year (preferred)

Work Location: In person

Reference ID: FFFFBOM1

Football Fun Factory

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Football and Business Operations Manager