Description

The Business Operations Manager serves as a key operational partner to the Chief Business Officer (CBO) and senior leadership team, driving the systems, processes, and cross-functional alignment that enable Fortem to scale efficiently. This role is responsible for translating strategic priorities into executable operational plans — owning the business rhythm that connects marketing, revenue operations, engineering, manufacturing, customer programs, and finance. The ideal candidate is an analytical, collaborative, and organized individual who thrives in a high-growth, mission-driven environment and is equally comfortable in the data as they are in the boardroom.

Key Responsibilities

Process Improvement: Conduct efficiency audits across departments, identify bottlenecks, and design scalable workflows that improve productivity and reduce operational friction as the company grows.
Strategic Planning & Goal Alignment: Partner with the CBO, revenue operations, and department heads to track company-wide goals, KPIs, and performance metrics. Synthesize data into executive-ready insights and recommendations.
Cross-Functional Collaboration: Serve as a connective tissue across marketing, revenue operations, sales, engineering, manufacturing operations and production, and customer programs — facilitating communication, resolving cross-departmental dependencies, and ensuring strategic alignment.
Data Analysis & Reporting: Build and maintain operational dashboards and reporting frameworks. Use quantitative and qualitative data to evaluate business performance, surface risks early, and inform strategic decisions.
Financial Planning & Analysis (FP&A): Partner with Finance and the CBO to support company-wide budgeting, forecasting, and financial reporting cycles. Track performance against plan across departments, identify variances, and surface data-driven recommendations to optimize resource allocation. Support corporate development workstreams — including business case development, financial modeling, and due diligence activities — as directed by the CBO
Project & Program Management: Lead high-priority, cross-functional initiatives from scoping through delivery. Manage timelines, resources, and stakeholder communications to ensure on-time, on-budget completion.
Vendor & Tool Management: Evaluate and manage relationships with third-party vendors, software platforms (CRM, ERP, project management), and service providers that support operational efficiency.
Team Enablement: Partner with HR and department leaders to identify capability gaps across teams and support a high-performance culture.

Required Skills & Qualifications

Education: Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
Experience: 5+ years of experience in business operations, strategy, management consulting, or a related role; experience in a technology, defense, or manufacturing environment strongly preferred.
Analytical Abilities: Highly proficient in data analysis — able to build models, interpret trends, and communicate findings clearly to both technical and non-technical audiences.
Leadership & Communication: Proven ability to lead cross-functional initiatives, influence without direct authority, manage change, and communicate effectively at all levels of the organization.
Project Management: Skilled in scoping, planning, and executing complex, multi-stakeholder projects from initiation through completion. PMP or equivalent certification a plus.
Technical Proficiency: Hands-on experience with project management platforms (e.g., Asana, Monday.com, Jira), CRM systems (e.g., Salesforce, HubSpot), and data analytics or BI tools (e.g., Excel, Tableau, Power BI).
Process Mindset: Comfort with ambiguity and a demonstrated track record of designing and implementing scalable processes in fast-growing or fast-changing environments.

Preferred Qualifications

MBA or advanced degree in a relevant field.
Experience supporting a CBO, COO, CEO, or C-suite executive in an operational capacity.
Background in defense technology, UAV/drone technology, government contracting, or hardware+software companies.
Familiarity with OKR and KPI frameworks and experience supporting company-wide goal-setting processes.
Experience with ERP systems (e.g., Odoo, NetSuite, SAP) in a manufacturing or field-deployment context.
Active U.S. security clearance or ability to obtain one.

About Us

Fortem Technologies is the global leader in airspace security, delivering advanced solutions that protect against today’s autonomous aerial threats while ensuring the safety of tomorrow’s advanced air mobility. Fortem’s AI-powered SkyDome® Family of Systems combines TrueView™ sensors, command-and-control software, and autonomous DroneHunter® interceptors to defend military, government, and commercial operations worldwide from hostile or unauthorized drones. Fortem is the only company authorized to deploy a drone-on-drone kinetic interceptor in U.S. airspace, and its technology has been validated in operational deployments across Europe, the Middle East, and East Asia.

Headquartered in Lindon, Utah, Fortem is privately held and backed by Lockheed Martin, DCVC, Toshiba, AE Industrial Partners, AIM13, Signia Venture Partners, and others.

Fortem Technologies is proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. We believe that diversity drives innovation and makes us stronger.

Fortem Technologies

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Business Operations Manager