Position: Sales Operations Lead

Job Description:

Forward Air is currently seeking an experienced Sales Operations Lead who will be responsible for administering the back office processes, tools, and technologies that support the Commercial Sales Organization. This role is responsible for the planning and execution of the Sales Operations Lifecycle including Data Aggregation, Sales Structure, Segmentation, Territory Design, Territory Assignments, Goal Setting & Reporting. This role will also lead the sales operations and planning governance process.

Core Responsibilities and Duties:

Be responsible for the day-to-day planning and administration of the sales operations process
Work closely with Sales Leadership on the design and delivery of sales structure, territories and compensation plans
Document system and governance processes to support sales in the effective execution of the commercial pipeline
Manage Sales Operations and Planning Governance
Effectively act as the liaison between Voice of Sales and Process our users, vendors, and the application development teams
Work independently with the members Sales Leadership Team
Build & Execute Sales Operations Simulations Process
Track long term sales data
Implement new technologies as needed to support they sales operations process
Serve as a liaison between teams and upper management
Comfortable working within SalesForce.com tool
Other duties as assigned

Qualifications:

A demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Creative and analytical thinker with strong problem-solving skills, and strong data management abilities
Demonstrated ability to communicate effectively at all levels of the organization
A documented history of successfully managing sales operations processes and driving projects to completion
Strong leadership experience with a demonstrated ability to collaborate across business units and sales teams
Ability to create persuasive PowerPoint presentations that deliver vision

Skills:

8-plus years of working in a sales operation
Bachelor’s Degree in Business, Technology, Marketing or related – MBA a plus.
Experience with Salesforce.com
Transportation Industry (Preferred)

Forward Air is an Equal Opportunity employer.

Job Type: Full-time

Pay: $130,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Supplemental pay types:

Bonus pay

Work Location: Remote

Forward Air

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Sales Operations Lead