FreeWill is an award-winning, social-good startup that has raised more than $6 billion for high impact nonprofits since we were founded in 2017. We've been featured in the New York Times, Forbes, Oprah's magazine, and our co-CEOs have even been named to Town & Country's "Top 50 Philanthropists" list.

All of this is because we've figured out how to make some powerful (but complicated!) ways to donate much easier and more accessible. Our products make things easier for the donors who want to change the world and for nonprofits doing heroic work around the planet.

In the last 5 years, we've grown from 5 people to 200+ (all smart, tenacious, and kind), and continue to grow quickly. We'd love to have you be a part of this adventure. Check us out on Glassdoor!

Full-time • Excellent Benefits • Work from Anywhere in the US (except CO, AL, or LA)

We are seeking a sharp, motivated, and proactive Revenue Operations Associate for this new role at FreeWill. You will be a key part of enabling our revenue teams to use clean data and systems to reach their goals. You must have demonstrated the ability to work at a fast pace with a high level of accuracy and excellent attitude. Detailed work is a major focus of the job, and those details need to be handled quickly, correctly, and efficiently. This is a great role for an individual looking to build out revenue operations expertise with a focus on Salesforce system management and best practices.

The role reports to the Revenue Operations Manager.

FreeWill has set compensation and a non-negotiation policy for fairness reasons (we don't think that an individual's pay should be determined by how comfortable they are negotiating). As a result, we like to be transparent and up front about the compensation. When we make an offer, we provide multiple options so that employees can choose between compensation packages that prioritize salary or stock options. The offers for this role will be between $75,000 and $85,000. We also have historically offered competitive annual raises.

Responsibilities

Salesforce report and dashboard creation and maintenance for Revenue teams
Support the Revenue Operations Manager with Account assignments and Salesperson territory management
Provision the revenue teams with all necessary tools and manage user permission sets.
Maintain clean data for our team including duplicate management and mass updates to new records.
Work with revenue managers to ensure clean documentation of all signed contracts entering our system.
Troubleshooting user issues and providing support; identifying any issues that require escalation
Maintaining Salesforce weekly backup
Assist on rollout and enablement of new system changes to all revenue teams
Highlight areas for process improvement
Assist in Salesforce documentation

Experience:

1+ years of Revenue Operations experience required
Experience working within a SaaS sales team
Comfort working within Salesforce Lightning required
Salesforce admin credentials are a plus
Exceptional attention to detail and the ability to work independently
Strong system skills including advanced knowledge of Microsoft Excel and Google Sheets
Personable and able to work as a member of a small team and to interact with peers and internal customers in other departments as needed
Excellent work ethic, desire to learn and be challenged, self-driven and motivated
Ability to multitask on several projects running simultaneously

Benefits

In addition to the immense personal and professional satisfaction you'll gain from helping to raise $1T for high impact nonprofits in a kind and joyful work environment, full time employees at FreeWill are eligible for the following benefits:

Work from home
Unlimited PTO
Flexible hours
Competitive salary
Commuter benefits
Company stock options
401k
Medical/Dental/Vision (some single coverage medical plans are 100% employer paid, subsidized rates for spousal, parent-child, and family coverage)
Short-term and long-term disability insurance
Life and AD&D insurance
Free One Medical membership
Paid parental leave for all parents

Perks

Option to work from our new, beautiful NYC office, located in the Financial District
Fully paid trips, such as an annual work retreat in a relaxing location
Regular (virtual) team events
$250 monthly co-working budget which can be used for local co-working spaces (for team members located outside of the NYC metro only).
$300 annual budget to outfit your home office or cover utility bills
$1,000 referral bonuses for growing our FreeWill community
$1,000 annual professional development budget

FreeWill is an equal opportunity employer and we value diversity. We are committed to finding talent that is not determined on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

We are a remote-first company that's able to hire in 47 states and D.C. Unfortunately, we are unable to hire in Colorado, Alabama, or Louisiana at this time. We also can't sponsor working visas, so all applicants will need to have work authorization in the US.

FreeWill

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Revenue Operations Associate