Summary:

The Director of Sales Operation of GAL oversees Sales Operations and Customer Service Teams at Vantage’s, Bronx, NY facility. This position will drive the productivity and effectiveness of order processing and management and deliver a world-class and industry leading Customer engagement experience.

Qualifications:

Personally committed to employee health and safety as a #1 priority, always
Mobilizes the achievement of key objectives through people; inspires ambition in all teammates for business success; experienced complex change manager
Superior decision maker; understands the importance of speed in technical/operational problem solving
Develops monitoring and methodologies to analyze sales metrics and to provide insights, support decisions, and highlight areas for process improvement
Drive and champion Sales Support system requirements, needs and implementation in the areas of quoting tools, account management platforms, customer portals and other system that Sales Teams and Customers use and access
Directs research efforts to understand market conditions and competitors
Demonstrates personal integrity, dignity, honesty, and respect for all persons
Competent in CRM and other systems to manage customer and activity data and related system solutions and all Microsoft platforms

Minimum Requirements:

Bachelor's degree in Business Administration or related field; Master's degree a plus
8+ years of sales operations experience including 5+ years in a management capacity,
Superior experience in advanced business planning
Experience managing departments of 20+ individuals
Experience working with a major CRM tool
Experience in creating sales processes and understands all aspects of end-to-end sales engagement
Has demonstrated these competencies in past roles: Natural leader-mobilizer of people, operational (product, process, people) problem solver, Highly quantitative, analytical, and strategic, with a high degree of business acumen, project management applied skill, data and metric oriented, courageous and confident in decision making, relationship builder (effective interpersonally), communicator (written and verbal), strong personal values of honesty and integrity; easily achieves trust and followership, professional maturity – sensitive, confidential, respectful, inclusive

Work Environment & Hazards:

General Office Environment
Remote working available on occasion
Some travel required to coordinate with Regional Service Centers (10%)

Special Physical Demands:

Limited physical effort. Requires occasional moving of materials and equipment.

Work Contact Group:

Significant contact with all departments within G.A.L.
Significant contact with external customers and industry partners

Job Type: Full-time

Pay: $135,000.00 - $168,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Supplemental pay types:

Bonus pay

Ability to commute/relocate:

Bronx, NY 10451: Reliably commute or planning to relocate before starting work (Required)

Experience:

Management: 5 years (Required)
CRM software: 5 years (Required)
Sales: 5 years (Required)
Process improvement: 5 years (Required)

Work Location: One location

GAL Manufacturing Corp

New Jobs

Director of Sales Operations – GAL