Sales Operations/Inside Sales Specialist with excellent customer service and analytical skills to partner with our Regional Vice President (Sales). This position will report into the Vice President (FP&A and Operations)

In this role you will work closely with the sales and finance leadership, account managers, Sales Specialists to assist with sales forecasting and analytics, CRM and calendar management inclusive of product shipping forecasts, workflow processes, sales order processing, and business development with the goal of increasing client satisfaction and contributing to the growth of the business. Your ability to deliver exceptional customer service and work proactively in a fast-paced environment will be the key to your success in this role.

Key Responsibilities include, but are not limited to:

Ability to provide reporting functions including dashboards, sales projections, and charts
Strong customer service orientation and an effective influencer with excellent telephone etiquette and presentation skills
Organized with demonstrated initiative - must be able to handle and prioritize multiple tasks simultaneously in a fast paced, high-pressure environment
Accurately forecast shipping schedules for secured (Backlog) revenue and bookings.
Work with Business finance and Revenue Recognition lead to ensure that GAAP revenue and GP is accurately converted from bookings.
Track key Deals to closure to make the current month’s plan both for bookings Revenue and GP

Experience/Education

5+ years ‘experience in sales operations, inside sales support, or business development within the technology industry preferred
Microsoft Office required, and SAP preferred
Experience with providing sales quotes

Knowledge, Skills & Abilities

Team oriented, flexible and adaptable; Positive attitude and strong work ethic
Highly polished and professional in appearance and demeanor
Willing to travel to client sites as needed

Working Conditions/Essential Functions:

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities include close vision. The noise level in the work environment is usually moderate.

GDT IS AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sex, marital status, gender identity or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

GDT - General Datatech

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Sales Operations Specialist