George J. Igel & Co., Inc.

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Business Applications Specialist*

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Reports to:* IT Director
FLSA Status: Exempt
Hours: 8:00 a.m. to 5:00 p.m. (One (1) Hour Lunch)
Job Location: 3500 Alum Creek Drive, Columbus, OH 43207- This position is primarily in person, with hybrid work capabilities.

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General Overview: *The Business Applications Specialist plays a critical role in managing, supporting, and optimizing business-level software applications that support key business functions. This role works cross-functionally with other departments to ensure systems align with organizational needs to improve efficiency. This position will be responsible for maintaining vendor relationships. This person should consistently demonstrate Integrity, Gratitude, Excellence, and Leadership.

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Responsibilities:*

Serves as a subject matter expert (SME) for business applications
Analyzes, designs, configures, and tests application features
Provides support to end users, resolving application issues and escalating complex problems when needed
Collaborates with other departments to gather application requirements and provide recommendations
Coordinates and performs application upgrades, patches, and integrations
Leads business application implementation and improvement projects
Integrates business applications with other internal or external systems by coding, scripting, and programming, to enable seamless data flow and functionality
Maintains and documents workflows, user guides, technical specifications, and support procedures for business applications and internal departmental processes
Trains and provides ongoing support to users
Stays current with industry trends and recommends best practices for system use
Extracts and analyzes data from business applications using database queries, APIs, and reporting platforms as needed
Coordinates with third-party vendors and application providers to explore capabilities and gather solutions for internal teams, resolve issues, and implement updates
Participates in internal and external meetings
Knows and adheres to all Company policies and procedures
Other duties as assigned.

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This list is non-exhaustive. Job responsibilities may vary based on operational needs and the instructions of the employee’s supervisor._

Knowledge, Skills, and Abilities

Proficiency in PowerShell scripting for automation and task management
Experience with .NET programming for application development and integration
Proficiency in utilizing APIs to extract, manipulate, and integrate data across systems
Strong working knowledge of SQL databases, including querying and data manipulation
Ability to analyze and interpret data using Microsoft Excel
Demonstrates strong analytical, problem-solving, and communication skills
Understands application lifecycle management, change control, and end-user training
Possesses familiarity with database concepts, report building, and system integrations

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Qualifications*

Bachelor’s degree in Information Systems, Computer Science, or related field required
Five (5) or more years of experience supporting or administering business applications required
Must successfully pass a pre-employment drug screening. (George J. Igel & Co., Inc. is a BWC Drug-Free Workplace and tests for marijuana)
Must be willing to sign a confidentiality agreement upon hire
Must maintain an MVR (Motor Vehicle Record) that meets the Company’s eligibility

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Equal Opportunity Employer_*

Pay: $85,000.00 - $100,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

George J. Igel & Co., Inc.

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Business Applications Specialist