At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We're not just growing to build better internet experiences, we're also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

Role Description

As a senior sales operations manager for GFiber, you will be responsible for managing and overseeing complex and interdependent workflows to support an ever-growing sales force across our Field Sales channels.

You will run point on business-as-usual (BAU) processes and workflows related to sales rep hiring, compensation and incentive programs; performance management processes and policies; tools development, enhancement, and user support; supplier partnerships and spend management; and business intelligence. As new programs or projects are incubated, you will help scale and graduate them to a BAU state.

In this role, you'll:

Oversee processes related to sales target setting, performance management, and incentive programs while partnering with HR to implement changes to meet business needs.
Oversee Field Sales budgets and hiring initiatives to achieve sales targets, including headcount approvals and tracking.
Work with sales channel leads and engineering stakeholders to prioritize and implement enhancements to sales systems, tools, workflows and processes.
Develop and maintain reports and dashboards within Salesforce and internal tools, leveraging SQL to create new data sets and perform new analyses.
Own relationships and budgets with suppliers providing sales tools and business intelligence data.

At a minimum we'd like you to have:

Bachelor's degree or equivalent practical experience
6 years in sales operations, sales engineering, or sales enablement
Intermediate SQL experience in Excel or Google Sheets
Experience with utilizing Salesforce platform to drive key business decisions and processes

It's preferred if you have:

MBA or equivalent practical experience
7 years of experience in a SaaS or telecom sales organization
Experience in sales operations within a frontline sales business area
Experience with CRM integrations and/or migrations
Implementing reporting to support key business initiatives

The US base salary range for this full-time position is between $138,000- $202,000 + bonus + equity + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Equal Employment Opportunity is The Law" (PDF).

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

GFiber

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Senior Sales Operations Manager