Description
Support the Senior Director (Audio) with financial and operational work, freeing leadership to focus on business development and strategic priorities
Own and improve the monthly management accounting close process, working alongside finance and operational colleagues to ensure accuracy and efficiency
Act as the primary owner of Sidekick (our internal audio system) within the business operations function, developing a deep understanding of how the audio business uses the system
Identify deficiencies in Sidekick, translate them into clear requirements, and work closely with IT and technology colleagues to drive improvements — whether through system development or process change
Establish and run regular processes to ensure Sidekick data is consistently updated and reliable
Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks
Ensure Accounting teams have timely and accurate information to record cost accruals each month
Coordinate operational activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets
Own and support business performance tracking (revenue, KPIs, forecasting) across the portfolio
Lead initiatives to improve and scale operational processes, tools, and ways of working
Act as a key liaison and business partner to studio and operational teams, improving communication and execution
Support or lead planning cycles (e.g. forecasts, capacity planning) within Sidekick
Design and deliver dashboards and reporting to provide clear business visibility (e.g. using Power BI)
Work with studios to align audio production, services, and operational priorities

Key Relationships

Finance teams, including:
Shared Service team in India (vendor payments and customer billing)
Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals)
FP&A teams (monitoring performance, forecasting, and margin delivery)
IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
Studio leadership and production teams
Central Product, Marketing, and Finance stakeholders
Requirements
4–8+ years' experience in roles such as business operations, finance operations, project management, business analysis, or process improvement
Numerate and comfortable working with spreadsheets and financial data; a qualified accountant is not required, but a strong affinity for numbers is essential
Experience working closely with operational colleagues and a genuine interest in understanding how a business works end-to-end
Experience owning or managing internal tools, platforms, or systems (e.g. ERP, CRM, BI tools, bespoke operational systems)
Proven ability to identify process or system deficiencies and drive improvements — ideally with a background in business analysis or operational change
Strong business partnering experience, supporting decision-making and performance delivery across multiple teams or regions
Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred
Highly organised with strong project management and operational skills
Strong communication and stakeholder management skills, with the ability to translate technical issues for non-technical audiences and vice versa
Background in gaming, digital entertainment, tech, or other relevant industries
Desirable
Experience in audio, games services, or external development/outsourcing models preferred
Understanding of audio pipelines, localisation, VO, or external development workflows
Experience working with distributed or international teams/studios
Experience driving adoption of internal tools or platforms across organisations
Exposure to live operations, monetisation, and lifecycle management
Financial modelling and forecasting experience
Benefits
Work at the intersection of games, audio, and global production, supporting leading studios
High-impact role with clear ownership and immediate responsibility
Opportunity to shape and scale how Commercial operates across multiple studios
Work on a diverse portfolio in a fast-paced environment

Ghostpunch Games

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