Information about #29953 Sales Operations Specialist

Work Location: Remote - East Coast

GOJO Industries, inventor of PURELL® branded well-being solutions, is the global leader in Healthy Skin and Healthy Places. We use the best science available to create breakthroughs that result in healthier people and environments.

Our 75-year success as a Family Enterprise is propelled by our collaborative culture of Purpose-driven colleagues. We work in ways that nourish our growth and build flourishing teams. We care about each other, and embody the health and well-being we bring to the world.

The opportunities we have to make a difference in people’s lives drive us. If this inspires you, please join us at GOJO.

Role Objective

Provides best in class sales support, process and project management in support of distributors and GOJO Sales teams. Collaborates with Trade Leadership, Sales Directors/Managers, Manufacturer Representatives and internal teams. Collaborates, builds, maintains and manages account relationships and activities with field sales, account representatives and key customer contacts.

Essential Functions And Responsibilities

Coordinates initiatives between distributors, GOJO sales teams, Manufacturer’s Reps, End-users and other internal teams

Performs various administrative and operational functions to ensure seamless sales support and customer service for internal and external customers

Identifies and seeks priorities from distributor and account owner to provide required support

Collaborates with internal and external marketing teams to develop promotions, marketing campaigns, digital assets, etc.

Collaborates, develops, monitors and tracks progress of promotions and marketing campaigns, communicates status updates

Identifies issues that require sales management involvement and provides recommended solutions

Reviews, approves and processes distributor catalog updates, creating and/or proof to ensure accuracy of product description and stock numbers in compliance with GOJO identity standards

Timely maintenance of product additions and updates for Customer portals

Provides strong logistical support and participates as needed for team meetings, customer visits, business review meetings, trade shows, open houses, etc.

Supports, prepares content for, and participates in customer meetings, business reviews and sales meetings (ex: presentation, agenda and communications to internal and external customers)

Teams with Pricing to maintain accurate pricing and rebate programs

Provides reporting guidelines to distributors and coordinates required reporting (End User Reporting, Rebates, EDI, etc.)

Identifies reporting needs and generates sales reports (trace or direct purchases) as required or requested by distributor, account owner, sales management or leadership

Analyzes data as needed or requested by account owner or account

Participates in forecasting and inventory management activities

Ensures accurate program payment calculations and payments are made within designated time frame as outlined on account agreements

Validates and processes invoices and credit requests as outlined on trade development plans

Manages and audits distributor reporting and trade development plan programs

Provides ongoing maintenance of account, contact and opportunity records in CRM

Education and Experience

Associates Degree required; bachelor’s degree preferred. Three (3) to five (5) years’ experience with customer service, sales support or marketing support in a business to business environment. Analytical Skills Required. Experience with customer service, ERP and CRM systems in a manufacturing environment preferred. Proficiency with all Microsoft Applications, with intermediate Excel and PowerPoint skills required.

Role Type

Mostly Virtual - Less than 10% on-site work

Travel Requirements

Overnight Travel - sporadic - required.

To Apply

To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States.

Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.

GOJO, Makers of PURELL

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Sales Operations Specialist