About Us: Pressman Toy Corp dba Goliath Games, one of America's fastest-growing board game and toy companies, boasts renowned brands such as Goliath, Pressman, JAX, Endless Games, and Wahu. As a global enterprise with offices across Europe, Hong Kong, Australia, and North America, we are primed for continued expansion. We are on the lookout for a Sales Operations Administrator to collaborate with and report to the Sales Operations Manager, contributing to our mission of elevating our Canadian business. Based in Richardson, Texas, our tight-knit team is wholeheartedly dedicated to delivering outstanding games and toys.

Qualifications:

2-4 years of order management experience within a wholesale/distribution environment.
Proficiency in MS Office Suite, including MS Excel and PowerPoint.
Familiarity with MS Business Central and EDI is advantageous.
A college degree is preferred.

Essential Qualities: We require candidates to possess the following qualities:

Extreme Organizational Skills and Attention to Detail: Attention to detail is not just a preference but a requirement.
Ability to Work Independently: You should be able to thrive with limited supervision.
Exceptional Communication Skills: Both written and verbal communication must be top-notch.
Multitasking Prowess: You must be adept at prioritizing and managing multiple projects simultaneously while meeting deadlines.
Desire to Learn and Grow: An eagerness to learn and evolve with the role is vital.

Responsibilities:

Order Processing:

Efficiently manage detailed order verification, entry, and processing.
Collaborate with warehouse personnel to ensure timely and accurate order shipping.
Resolve order issues related to inventory and routing as they appear.
Monitor open and shipped orders to ensure smooth order flow.

Forecast Consolidation, Reporting, and Inventory Transfers:

Collaborate with Sales Reps and Retailers to collect sales and inventory data, while providing internal weekly POS reports.
Combine Forecasts from Sales Reps and Retailers into monthly consolidated forecasts.
Manage inventory levels at our 3PL provider, and collaborate with Operations on inventory transfers for optimal stock management.
Monitor inventory transfers to ensure timely and efficient goods movement.
Identify potential inventory shortages, suggesting improvements to mitigate excess or shortages.

Customer Communications:

Foster and maintain strong relationships with Sales Reps, key customers, and distributors.
Proactively communicate with Sales Reps, key customers and distributors, providing order status updates and addressing potential delays.
Swiftly address customer inquiries and resolve issues to enhance satisfaction levels.

Presentations:

Prepare materials for meetings, including sales presentations, reports, and performance dashboards.
Collaborate with cross-functional teams to collate content and insights for presentations.
Uphold brand consistency and professionalism across all presentation materials.

Additional Responsibilities:

Manage retailer specific portals, including item submission and creation.
Manage product setup, content, and graphics on retailer online accounts.
Coordinate with Finance to review and mitigate chargebacks.

Benefits and Additional Information:

We are committed to equal opportunity employment.
We provide health, dental, and vision insurance, a discretionary company-match 401K program, paid holidays, and a vacation program.

Goliath Games

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Sales Operations Administrator