Description

Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and

manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and

designed without compromise to provide unrivalled driving experiences and driver- centric.

connection.

We currently have a new and exciting opportunity for a Sales Operations and Planning Manager to join our Sales and Customer Care Team reporting to the Sales Director.

The Sales Operations and Planning Manager will be based at our new headquarters in Windlesham, Surrey. On occasion there will be a requirement to travel to additional Gordon Murray Group sites in Shalford and Dunsfold, also in Surrey. There may also be a need for some flexibility around travel and hours to support customer requirements.

Key Responsibilities

The role will initially be a vital support for the business ensuring that the sales department can continue to operate effectively in delivering a strong customer centric approach whilst meeting the business commercial objectives. This role will be instrumental in supporting our growing network of sales partners around the world as well as acting as an intermediary between sales and aftersales, manufacturing and engineering departments to ensure we plan for success.

Own and enhance operational processes within the department, including but not limited to vehicle delivery timelines, vehicle handovers, registrations, contracts, new car launches
Align closely with Manufacturing, Quality, Aftersales and Finance to ensure production schedules are translated into a clear and seamless delivery plan for owners
Plan the launch of future vehicles, aligned to market insights and the company’s strategic targets to ensure the vehicle is well received by our GMA Family and the wider automotive world
Pricing Management and benchmarking of vehicle and options pricing to ensure programme targets are met. Whilst implementing ongoing tracking to ensure commercial performance is maintained
Manage and operate our GMA Sales partners Globally ensuring that they continue to deliver on our Brand DNA and support their local clients to the standards as delivered from the factory.
Investigate and review new opportunities for Sales Partners in new and existing markets to widen the GMA family and strengthen the business’ commercial position
Assist with customer visits, specification sessions and handovers where necessary alongside the customer liaison team.
To assist with occasional requests to work outside core working hours to maintain excellent customer satisfaction.

Skills, Knowledge and Expertise

Experience within the luxury automotive industry, preferably in a Sales Planning or Operational role with an existing knowledge of automotive terminology and sales processes
Exceptional eye for detail and an ability to clearly document process flows
Able to use a variety of IT Packages (e.g. Office 365, Word, Excel, PowerPoint, Outlook,
Teams, Smartsheets, PowerBI)) at an advanced standard.
Customer facing and interpersonal skills to support a best-in-class customer journey.
Outstanding organisational skills with the ability to stay focused on assigned tasks, manage
conflicting priorities, against tight deadlines, whilst maintaining strong attention to
detail.

Benefits

As well as the opportunity to work with a fantastic team, the position comes with:

Competitive Base Salary
Private Medical Scheme
Life Assurance
Holiday Loyalty Bonus Scheme
Enhanced Personal Pension Plan
Enhanced Maternity & Paternity Pay
Cycle to Work Scheme
Employee Car Lease Scheme
Parking Onsite

Gordon Murray Group is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, race, marital status, genetic information or parental status. We strive to promote a workplace that celebrates diversity and encourages individuals to express their opinions and beliefs.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

All applicants must have the Right to Work in the UK.

Gordon Murray Group is a UK-based global luxury brand dedicated to creating and manufacturing the world’s greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection.

Gordon Murray Group

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Sales Operations & Planning Manager