Location: Kottayam & Ernakulam, Kerala (Preferred)

Job Type: Full-Time

Experience: 1 –2 years

Industry: SaaS / Local Business Services / Digital Marketplace

Company Description

GrabToGo aims to digitally empower local businesses with a seamless online platform in Kottayam to showcase their products and services. This enables digital reach, customer engagement, and business growth with minimal technical overhead.

Role Description

We’re looking for a highly organized and proactive Operations Manager to oversee and streamline the daily functions of our growing company. You’ll be the backbone of our operations—managing internal processes, coordinating with teams, and supporting strategic planning. Your goal is to ensure smooth business execution and contribute to our mission of empowering local businesses through digital transformation.

Qualifications

Bachelor's degree in Business Administration, Management, or related field
Experience in the tech or e-commerce industry is a plus
Oversee and optimize daily business operations across departments
Coordinate onboarding of new businesses on the platform
Work with sales, marketing, and support teams to improve efficiency
Maintain and track project timelines and deliverables
Lead weekly planning and review meetings
Manage vendor relations and procurement where needed
Prepare performance and operational reports
Ensure SOPs are followed and updated
Identify and solve operational bottlenecks

Requirements:

Previous experience in operations, project coordination, or business management
Strong organizational and multitasking skills
Comfortable using tools like Notion, Google Workspace or any other project management tool.
Excellent communication and people skills
Ability to adapt in a fast-moving environment
Startup or digital product experience is a plus.

GrabToGo

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