Work Location Type: Hybrid

Req Number 325261

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. 

Compensation

The anticipated base pay compensation range for this position is $61,000.00 to $101,600.00.

Rewards And Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

This position is not eligible for any form of sponsorship now or in the future. Individuals requiring sponsorship (e.g. OPT or H1B visa status) should not apply. Only individuals authorized to work in the United States now and for the foreseeable future will be considered for this position.

Position Details

The Sales Commission Analyst is responsible for the ongoing execution of sales commission processing for North American Sales Compensation. The role is responsible for incentive commission processing, reporting and case management for the sales organization. Works independently and cross-functionally within Sales Operations, Human Resources, Finance and Payroll teams. The North American Sales Compensation team is responsible for the sales commission polices and processes for all sales teams in the US and Canada, approximately 3,000 team members. This position is located in Lake Forest, IL hybrid 2-3 days per week in the office; however, remote/virtual candidates may also be considered.

You Will

Manage monthly commission processes for sales and other eligible team members. Ensure accurate calculations aligned with the commission plan, handle exception requests per policy, and provide training and guidance to leaders.
Address inquiries and resolve commission-related cases promptly. Communicate regularly with sales leadership and process corrections or adjustments as needed.
Evaluate and recommend actions on exception requests and escalations in partnership with sales leadership and compensation teams.
Serve as a liaison across business functions and provide backup support for compensation metrics, reporting, accounting schedules, SOX compliance, and commission documentation.
Develop and maintain business process documentation and desktop procedures for monthly/quarterly close, audits, and commission accounting tasks.
Lead assigned projects, identify process improvement opportunities, and implement enhancements to tools and workflows.
Plan and track activities to optimize commission processes, including goal setting, sales compensation, ROI analysis, and program sustainment.
Facilitate communication between Sales Operations and field teams, applying problem-solving and strategic thinking to drive adoption.
Partner effectively with stakeholders across functions, ensuring clear communication and alignment on initiatives.

You Have

Bachelor's Degree or equivalent experience
2+ years experience administering sales commissions
Proficiency in Microsoft Applications functionality, specifically Excel (e.g. pivot tables, vlookups, advance formulas) and PowerPoint.
Experience working with enterprise data warehouse systems (e.g. Teradata, SQL, Snowflake) is preferred.
Experience communicating and influencing different level audiences across an organization.
Experience operating and optimizing automated sales commission systems to support accurate incentive processing.
Experience analyzing data, identifying issues, and developing solutions.
Experience coordinating projects and managing timelines with a focus on driving process improvements.
Experience working collaboratively in a team environment, while fostering trust and building rapport.
Experience creating standard work procedures.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

Grainger

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