REVENUE OPERATIONS CONSULTANT

The Revenue Operations Consultant will be responsible for leading our most sophisticated customers through their pre-sales and implementation experience with HubSpot’s Marketing, Sales, Service and Operations software or other applicable technology. We are looking for motivated team members who have strong communication skills, technical acumen, a passion for solving challenging problems, and strong business acumen.

Communication with clients and Mojo Core teams will be important to executing different visions.

Primary Responsibilities:

New Business Support

Work with new business sales to recommend the right implementation approach for their Business

Develop strong relationships with your clients and the internal delivery teams

Serve as a direct liaison between clients and internal delivery teams

Manage client and internal delivery team expectations; don’t be afraid to have hard conversations

Attend client meetings to document all deliverables, decisions, and next steps, goals, timelines, and expectations

Maintain client data in our CRM (HubSpot) such as contact information, satisfaction levels, deals for upsells, etc.

Assist in maintaining ClickUp, Mojo's project management system, for assigned clients to build timelines and tasks

Assist in maintaining organization for client folders in shared Google drives

Develop the long-term plan for client to achieve success with HubSpot platforms

Lead HubSpot implementation projects for all clients including strategic consulting, product best practices, and technical strategy

Training and Onboarding client teams into Hubspot

Buyer Personal development

CRM migration consulting for data in primary objects in Hubspot: Contacts, Companies and Deals

Audit Marketing Hub assets like Landing Pages, Domain Names, Emails and Workflows with suggestions on best practices for each area.

Configurations for long-term success in Hubspot.

Migrating Deals from other platforms into Hubspot

Explore and define current business processes around Sales enablement.

Sales process mapping and implementation for new Sales Teams into Hubspot

Auditing existing Sales hub configurations and processes while identifying areas of opportunity to create efficiencies.

Lead routing and automation strategies

Reporting metrics and common Dashboards for different sales roles.

Character traits of a HubSpot Consultant:

Problem solver

Detail oriented

Curious

Reliability

Clear Communicator

What you’ll be accountable for:

Strategic consulting & Technical strategy

Product best practices

Client Communication

Metrics that will define success:

Project Profitability

Execution Timelines

Client Satisfaction

The Successful Candidate will:

Have significant experience in implementing marketing automation or CRM software for larger, complex customers

Have a customer first mindset and a consultative approach to problem solving

Have excellent oral and written communication skills

Are passionate & interested in supporting pre-sales activities and providing a level of certainty to the customer to assure they are making the right decision

Have a strategic mindset and can help customers with their long-term planning, recommending additional products and services that will help them grow

Are very detailed oriented and have strong project management skills

Have a strong technical aptitude

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Revenue Operations Consultant