About Green Earth Developments Group (certified B Corp)

Green Earth Developments Group (GEDG) is a purpose driven environmental and land management business delivering high impact nature recovery, biodiversity enhancement and land transformation projects across the UK. We work with major housebuilders, national infrastructure organisations, local authorities and commercial developers to deliver solutions that balance progress with responsible environmental stewardship.

We are one of the country’s leading providers of BNG unit sales to developers.

Our mission: to rebuild nature and repower communities.

We collaborate across the planning, housing, development and environmental sectors to deliver measurable positive impact, underpinned by strong governance, commercial discipline and a commitment to environmental excellence.

The Role

We are seeking a Sales Operations Manager who is commercially astute, operationally strong, and highly organised, someone who thrives not in a traditional outbound sales environment, but in a structured, process driven, relationship led commercial role.

This is a middle management position reporting to Head of Sales, with line management responsibility for junior sales executives as the team grows.

This role would suit someone who has a background in Sales Operations, Account Management or Client Success Management in a complex B2B, infrastructure, public sector, or built environment context.

Ideally experience within Planning, Housing, Development, Land Management, Ecology or Environmental Services. Additionally, an understanding of Biodiversity Net Gain (BNG), environmental markets, habitat banking, or related legislation would be a distinct advantage.

You will be the engine behind our commercial workflow: ensuring enquiries are managed professionally, clients are well supported and guided through our processes, sales data and forecasts are robust, relationships are nurtured, and the business has the intelligence it needs to make strong strategic decisions.

Key Responsibilities

Sales Operations & Process Management

Manage the full sales process from initial enquiry through to completion
Maintain and refine internal sales processes and reporting mechanisms
Ensure all customer interactions and pipelines are accurately documented
Provide pipeline forecasting, sales insights, and commercial reporting to leadership
Work closely with project delivery, ecology and finance teams to ensure seamless client experience.

Client & Account Management

Build and maintain trusted relationships with housing developers, local authorities, planners, infrastructure clients and large contractors
Take ownership of some of GEDG’s accounts, ensuring high levels of satisfaction, retention and growth
Support clients in understanding our environmental products and services, including habitat banks, BNG units, land restoration schemes and nature recovery projects
Act as a consistent point of contact, ensuring queries are handled promptly and professionally

People Management & Team Development

Line manage junior sales staff as the team grows, setting objectives, priorities and performance expectations
Coach direct reports to build commercial capability and sector knowledge
Support recruitment and onboarding of new junior hires and interns
Allocate workload across the team to balance enquiries, accounts and reporting
Support interns with structured exposure to ecology, delivery and finance teams where relevant

About You

Essential

Highly organised with strong process discipline
Experience in Sales Operations / Account Management / Client Success Management in a complex B2B or public sector facing environment
Familiarity with CRM systems, ideally HubSpot, and sales operations tooling
Strong commercial acumen: able to understand commercial drivers, structure deals and support decision making
Able to report on sales performance and clearly present to the senior leadership team.
Proven ability to build and manage long term client relationships
Team focussed with excellent communication skills, comfortable engaging with junior and senior stakeholders alike.
Able to manage multiple workflows while maintaining attention to detail
Comfortable working in a fast growing SME with evolving processes

Desirable

Understanding of Biodiversity Net Gain (BNG) and its role within the planning and development system
Knowledge of environmental policy, land use regulation, or nature based markets
Experience working with:
Housing developers
Local councils and planning authorities
Publicly listed national infrastructure organisations
Large residential or commercial construction firms

What We Offer

Opportunity to grow professionally and help shape the commercial function of a rapidly growing, purpose driven environmental organisation
Work with some of the UK’s most significant developers, infrastructure providers and local authority partners
Collaborative, mission focused culture with strong values
Competitive salary and benefits package
Professional development and exposure to cutting edge nature recovery and environmental innovation initiatives

Green Earth Developments Group | Certified B Corp

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Sales Operations Manager