Gridwise has set out to improve the way people and goods move. To do so, we started with empowering the workers who move us and our goods. Overtime, we’ve continue to expand our capabilities to empower other key stakeholders who impact people and goods movement - cities, and enterprises.

We are a rapidly growing venture-backed company that have developed market-leading solutions built to enable gig workers, cities, and enterprises to leverage the most powerful gig mobility data insights in the industry. We’ve raised over $20 million in venture capital financing from top-tier investors such as Crosslink Capital, Autotech Ventures, Techstars, Switch Ventures, Scribble Ventures, Mountain State Capital, 412 Venture Fund, and more.

The Gridwise app is the leading business platform for gig economy drivers, helping them maximize their earnings and track their business performance all in one place. Our app is currently supporting a growing driver network that represents 10% of all US gig drivers.

Growing to possess one of the largest gig-driver networks in the mobility industry has enabled Gridwise to amass the most comprehensive gig mobility dataset in the industry and capitalize on a $50B data-as-a-service opportunity through Gridwise Analytics.

Gridwise is on its way to becoming the de facto operating platform for gig drivers and offer solutions that empower the entire ecosystem with solutions built to improve the way people and goods move.

The role

To support our rapid growth, we are scaling our sales team and are looking a highly motivated Account Executive to grow our customer base of some of today's most innovative enterprises.

What You're Responsible For

Be the voice and internal champion of our data & analytics customers
Develop a technical understanding of our data products, which you will creatively leverage to address customer needs across different verticals and use cases
Lead the onboarding process for new customers after deal close, including customer data configurations, coordinating the technical integration for data delivery, setting up kickoff calls, and ongoing check-in call
Manage technical support requests by being the first point of contact for support inquiries from customers and uncovering any technical issues needing to be resolved
Collaborate with multiple functions to ensure our customers are always deriving maximum value from our data by collecting feedback on use cases, scope, a utility within customer organizations, and any requested product improvements
Schedule and lead regular quarterly business reviews (QBRs), either virtual or onsite
Collaborate with internal Product & Engineering teams to ensure customer feedback informs product roadmap priorities and feature specifications
Collaborate with Marketing to help us build customer credibility through case studies, co-marketing, events/webinars, etc.
Manage existing accounts and increase account contract value by identifying upsell opportunities

What We're Looking For

3+ years experience with a successful track record operating in data, analytics, software, or other recurring revenue businesses
Proven ability to manage accounts across multiple sizes, verticals, and use cases
A strong track record of working with decision-makers within organizations to align product value with organizational need and budget
Proven ability to close annual renewal and upsell contracts with existing customers across proven and emerging verticals
Technically proficient in understanding software and analytics products
Proven ability to thrive in a fast-paced, startup environment while maintaining a collaborative, team-oriented approach to your work
Outstanding presentation, written, and verbal communication skills
Excellent organizational and project management skills across the CRM, product documentation, customer notes, etc.
Data-as-a-Service (DaaS) experience a plus

Gridwise could be a good fit for you if you

Are self starter who enjoys having autonomy in how they work
Want to work with authentic people who embody diversity and are true to ourselves
Want to be at a company that values your professional growth
Are looking for a cohesive team that cares about each others well being

Why do people work at Gridwise?

We are a remote-first culture - you work where you want and have flexibility on when you work
You're surrounded by smart people who work hard - and have fun while doing it!
Your work has a direct impact on the lives of gig workers and the way people and goods move
Your professional growth is invested in by the company

What We Offer

Work remotely from anywhere in the world (US hours)
Competitive salary & equity
Medical, dental, & vision benefits that is generously subsidized
401(k) offering
529 College Savings Plan
Work from home budget or paid membership at a remote coworking office
Flexible hours & vacation policy - two weeks minimum please :)
Monthly rideshare and delivery credits
Coffee subscription
Premium laptop/equipment

Gridwise

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