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Senior Deal Desk Manager

We are building a company that partners with government leaders to modernize and transform how missions are delivered through the creative deployment of next generation technologies, expert talent, and modern cloud and platform-delivered applications and business models.

It is our mission to drive the growth and sales function to be the public sector’s leading solutions firm, bringing modern approaches to some of the most complex challenges facing our world. This means rising to today’s challenges, with an urgency to unite unique talent, and position that talent in ways that create seismic change for our clients. Time is of the essence.

We have the power to compete with, and deliver at scale against, larger traditional technology and service providers. Yet, we bring an innate entrepreneurial spirit, allowing agility and responsiveness found at smaller companies. Together, we are the change. We are Groundswell. This name reflects our commitment to bringing unstoppable, seismic technology changes to government missions.

Our aim is the smartest people, identifying and selling deals to solve the most complex challenges, creating a better world for our clients and those they serve. We have a clearly defined sales strategy that aligns with our overall goals. Together, we are creating a comprehensive sales plan with specific targets, timelines, budgets, and metrics, generating leads through various channels, managing the day-to-day operations of the sales team, providing ongoing training and development opportunities, enabling sales team members with the right tools and resources, and providing strong leadership and guidance to foster a culture of accountability and continuous improvement.

Who You’ll Be Collaborating With:

Following a Team of Teams model, we will break down silos and encourage cross-functional collaboration, foster a shared purpose, empower decision-making, encourage innovation, emphasize effective communication, and develop a learning culture. Based upon the needs of a specific effort, teams will be assembled to maximize their effectiveness and efficiency. Teams will be assembled with individuals ranging from technical sales, marketing & communications, sales operations, capability-based group leads, technical subject matter experts, proposal managers, graphic artists & other creatives, market research, pricing, corporate executives, and other subject matter as needed to successfully achieve the team’s mission.

What You’ll Be Leading:

Groundswell is a transformative mid-tier technology integrator that seeks to expand our business across the market. This role will support product and licensing sales that spans the full lifecycle. In our Team of Teams model, a successful Senior Deal Desk Manager candidate will execute the following:

Deal Desk Management: working directly with customers, sale teams, sales leaders, services/support teams, and software/OEM partners - provide leadership, identify customer blockers/enablers, and close issues by coordinating various stakeholders including but not limited to Sales, Contracts, Finance, Growth, Product Teams and Compliance to close custom deals. Understand the business and technical requirements of our customers and partners, and work closely with the internal teams to fashion appropriate deal terms.

Training and Knowledge Management: educate, train, and collaborate closely with the Growth Team and other stakeholders to make sure everyone is aware of the process and constructs, and to quickly execute on deals that are in the pipeline.

Process Management: Optimize existing processes and develop new scalable/repeatable workflows to deliver timely RFIs, quotes and/or formal RFP responses.

Partner Management and Relationship Building: build strong relationships with software/OEM partners to drive revenue for both Groundswell and our strategic partners.

Sales and Marketing: collaborate with corporate marketing and outreach teams to develop and deliver sales collateral to improve the brand recognition of Groundswell aligned to specific deals and markets.

Customer Acquisition: develop and implement strategies to acquire new customers. This involves analyzing customer behavior, developing customer acquisition and retention campaigns, and monitoring customer satisfaction levels.

Data Analysis: coordinating with team members to identify relevant data needs, analyze data to identify trends, patterns, and insights that can inform growth strategies. This involves analyzing sales data, customer data, and market data to identify opportunities for growth.

Overall, the successful candidate will possess knowledge, skills, abilities, and demonstrated experience to manage the full life cycle of the Groundswell Deal Desk.

Required to Excel in Your Role

A minimum of 7 years of related experience
Demonstrated success in supporting Enterprise sales teams in a high growth environment
Prior experience in SaaS contracting in the federal sector
Must have knowledge of contract principles underpinned by strong organizational, communication, and negotiation skills and the ability to influence and work collaboratively at all organizational levels and across functions
In-depth understanding of the federal product/subscription go-to-market model
Bachelor’s Degree
Must be local to the DC Metro area. 2 days a week (minimum) in the Mclean office required
Up to 30% travel required

NOTE: Groundswell does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Groundswell and Groundswell will not be obligated to pay a placement fee.

Groundswell is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Groundswell

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Senior Deal Desk Manager