About the Role

We are a growing food manufacturing and distribution company seeking a Sales & Operations Coordinator to support our supermarket channel operations. This role involves coordinating sales activities, managing daily communication with store contacts, supporting logistics arrangements, and ensuring smooth operational flow across multiple regions.

Key Responsibilities

1. Retail & Client Coordination

Maintain regular communication with supermarket department managers
Support daily needs related to replenishment, product availability, merchandising, and basic promotional activities
Monitor store-level product movement and gather feedback

2. Order & Delivery Coordination

Collect and organize customer orders
Arrange transportation with logistics partners and track delivery status
Assist with resolving basic delivery issues such as shortages or mis-shipments

3. Inventory & Warehouse Support

Update inventory data and track product levels
Communicate with warehouse teams regarding stock, pick-ups, and restocking needs

4. In-Store Demo Support

Schedule sampling/demo staff and coordinate necessary materials
Communicate demo details with stores and ensure smooth execution

5. Administrative & Reporting Tasks

Maintain simple sales and inventory spreadsheets
Assist with invoicing, payment follow-ups, and general documentation
Prepare routine internal reports as needed

Qualifications

Strong communication and organizational skills
Detail-oriented, proactive, and able to multitask
Comfortable working in a fast-paced environment
Proficient with Email, Excel, Google Sheets, and basic office software
Experience in retail, sales coordination, operations, logistics, or the food industry is an asset (not required)
English fluency; additional languages are an advantage

What We Offer

Competitive compensation based on experience
Opportunities for career growth within a rapidly expanding business
Supportive team environment and training provided

Job Type: Full-time

Experience:

B2B sales: 2 years (required)

Language:

Mandarin and English (required)

Work Location: Hybrid remote in Calgary, AB

H & M Food Ltd

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