Muse Group empowers music makers. We create the world’s most popular apps for playing, recording and composing music. Through our innovative learning tools, expansive music catalogs and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.

Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul and Boston to Berlin. We’re an ambitious company with the drive and culture of a startup, with many more exciting Muse Group developments to come.

We are looking for a B2B Sales Operations Manager to provide strategic and operational support for the B2B sales function. This is primarily an individual contributor role, focused on enhancing sales performance, productivity, and scalability through data-driven insights, process optimization, and effective use of tools. The role requires a self-driven professional who can work independently rather than leading a team.

Key responsibilities:
- Drive the B2B Sales Operations function from the ground up as an individual contributor
- Design and implement scalable sales processes: HubSpot management, lead scoring, SLAs, pipeline management
- Create reporting and analytics systems: sales funnel metrics, team productivity, revenue forecasting
- Implement and manage sales tech stack: CRM, BI dashboards, sales enablement tools
- Own sales planning processes, including quota setting, OTE modeling, commission plans, and KPIs
- Partner closely with B2B Sales, Marketing, Product, and Finance to support GTM strategy
- Optimize sales cycle efficiency: reduce time to close, improve win rates, increase average deal size
- Build and lead a high-performing SalesOps team as the function grows

Required experience:
- 5+ years in Sales Operations or Revenue Operations in a B2B environment (preferably manufacturing and distribution)
- Deep understanding of B2B sales processes, funnel metrics, unit economics, and customer lifecycle
- Hands-on experience with HubSpot and BI tools (Metabase, Power BI)
- SQL query language and Microsoft Power Query a plus
- Strong analytical skills, experience building dashboards and forecasting models
- Strategic mindset with operational execution skills
- Proven experience with sales planning, quota setting, OTE calculations, and compensation design
- Business-oriented thinking: focused on growth impact, not just process management
- Bonus: experience building SalesOps from scratch or scaling it in a fast-growth environment; international experience is a plus

Job Type: Full-time

Pay: From $120,000.00 per year

Benefits:

401(k)
Flexible schedule
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Please describe your hands-on experience with HubSpot. Which specific modules (e.g., CRM, Marketing Hub, Sales Hub, Service Hub) have you used, and for what purposes?

Work Location: Remote

Hal Leonard LLC

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B2B Sales Operations Manager