The Company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi-brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronic and Bluetooth technologies essential to watchmaking and other industries.

Job Description

The Sales Operations Analyst is responsible for supporting wholesale sales performance, inventory planning, and operational execution across the U.S. market. This role partners closely with Sales, Finance, Marketing, Logistics, Retail Partners, and Headquarters to drive accurate forecasting, optimize inventory allocation, manage wholesale operations, and deliver actionable business insights. The position combines analytical expertise, operational coordination, and cross-functional collaboration to maximize sales opportunities, improve inventory productivity, and ensure seamless execution of commercial initiatives.

Profile

Key Responsibilities

Sales Planning

Develop weekly and monthly sales forecasts to support inventory planning, commercial strategy, and business objectives across USA
Analyze sales data: sell-in and sell through and inventory performance, identify business trends and risks, monitor KPIs, and develop recommendations to support strategic decision-making
Identify opportunities to increase sales and expand business with existing accounts
Communicate regularly with Brand Manager on status of accounts
Liaise with Headquarters to coordinate product releases, launches, and allocation planning

Inventory Management & Analysis

Proactively manage inventory and regularly present detailed business reviews by door, by key account
Compile monthly inventory, sell out reports per POS and reorder proposals
Monitor core collection performance at the point of sale, evaluate sell-through trends, and optimize product availability based on client demand and commercial priorities
Manage assortments, placement and distribution to maximize brand representation, retail sales and turn goals
Analyze inventory risks and opportunities to support allocation decisions and inventory optimization across the network

Operations

Manage wholesale order execution, coordinate product shipments, and oversee inventory transfers to ensure timely fulfillment and operational efficiency
Lead the end-to-end planning and execution of product consignments for retailer events and brand activations, including approvals, inventory selection, shipment coordination, inventory tracking, and returns
Oversee carnet shipments and returns for international inventory movements while ensuring operational compliance and efficient inventory flow
Prepare and process invoices and operational documentation to ensure accurate financial reporting and operational execution
Coordinate with third-party vendors to support operational initiatives
Execute and administer wholesale sales incentive programs while supporting sales objectives and program

execution.

Cross-Functional Collaboration

Partner with Headquarters and cross-functional stakeholders—including Finance, Warehouse Operations, Logistics, Import/Export, Legal, Sales, Marketing, and E-commerce—to coordinate inventory movements, implement pricing updates, obtain approvals, resolve operational challenges, and support commercial initiatives
Maintain inventory records and operational reporting within SAP, Cegid, and MyStores, ensuring data integrity and providing business insights to support planning and decision-making
Liaise with Marketing and PR to coordinate event calendars, pop-up activations, and product placements while aligning inventory planning with brand and commercial objectives
All other duties assigned by Management

Requirements

Skills and Qualifications

Bachelor's degree in Business Administration, Finance, Economics, Supply Chain Management, Operations, Merchandising, or a related field
3+ years of experience in Sales Operations, Inventory Planning, Demand Planning, Business Analysis, Wholesale Operations, or a related field
Able and willing to travel up to 20% of the time as required
Experience supporting wholesale, retail, luxury, fashion, beauty, or consumer goods businesses preferred
Strong analytical skills with the ability to interpret sales, inventory, and performance data and provide actionable recommendations
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with ERP and inventory management systems such as SAP, Cegid or similar platforms

Physical Requirements:

This is primarily a sedentary office position which requires the Sales Operations Analyst to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

Additional Requirements:

Positive attitude and strong work ethic
Eagerness to learn, take initiative, and grow within the organization
Team-oriented mindset with strong collaboration skills
Ability to adapt to changing priorities and support evolving business needs
Strong interpersonal and communication skills

Ability to work effectively in a fast-paced environment.

This description outlines the basic responsibilities and requirements for the role. This is not a comprehensive listing of all job duties of the Sales Operations Analyst. Duties, responsibilities and activities may change at any time with or without notice.

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability.

Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
Company paid life insurance and Long Term Disability
18 days of PTO per year
Special bucket of sick time per year extended paid time for medical, parental and military leave
Holiday pay
Voluntary FSA, STD, Accident/Hospital Indemnity insurance
Employee product discount

For more information please see https://transparency-in-coverage.uhc.com/

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Job Location: 800 Waterford Way, 33126 Miami FL, United States (Florida)

Company Address: The Swatch Group (U.S.) Inc. 800 Waterford Way Suite 1000 Miami, FL 33126 USA

Hamilton Watch

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