Position Overview

We are seeking a highly skilled and results-driven Business Applications Manager to oversee the strategic development, implementation, and optimization of enterprise business systems in a manufacturing environment. This is a hands-on leadership role for a technically strong professional with a proven track record in ERP management and a deep understanding of how technology can drive operational excellence on the shop floor and beyond.

The ideal candidate brings at least 5 years of ERP experience in manufacturing, exceptional proficiency in Microsoft SQL, solid programming capabilities, and a deep appreciation for how systems like ERP, QM, and BI enable production efficiency, Finance, and supply chain. The role requires both strategic thinking and day-to-day technical execution.

Key Responsibilities

Lead the administration, performance, and continuous improvement of all core business applications, including ERP, Quality Management (QM), Maintenance Management (MM), Business Intelligence (BI) tools, and other integrated platforms.
Manage and execute ERP configurations, customizations, upgrades, and integrations, ensuring alignment with evolving operational and business needs.
Act as a key liaison between IT and business units, translating requirements into scalable technology solutions that streamline manufacturing and back-office workflows.
Design, build, and maintain complex SQL queries, stored procedures, and data pipelines to support reporting, automation, and system integrations.
Provide system support to internal users, ensuring high availability, fast issue resolution, and ongoing training where needed.
Evaluate and implement third-party applications and middleware integrations to improve efficiency, automation, and data visibility.
Maintain system integrity, security, and compliance with internal standards and industry regulations.
Create and maintain thorough documentation for workflows, system configuration, user guidelines, and technical procedures.
Manage relationships with ERP/software vendors and external consultants, ensuring service quality and cost-effectiveness.
Keep current with emerging technologies and recommend practical innovations to drive digital transformation in manufacturing and business operations.

Required Qualifications

Minimum 5 years of ERP experience in a manufacturing setting, including hands-on implementation, customization, and support.
Advanced proficiency in Microsoft SQL Server, including writing and optimizing complex queries and stored procedures.
Strong programming skills in .NET, Python, JavaScript, or comparable languages.
In-depth understanding of manufacturing business processes, including Inventory Management, Production Planning, Procurement, Finance, and Accounting.
Demonstrated ability to manage cross-functional projects, prioritize initiatives, and lead technology-driven change.
Strong analytical mindset with excellent problem-solving and troubleshooting capabilities.
Effective communicator with the ability to bridge technical and business perspectives.

Preferred Qualifications

Experience with Tier 2 or Tier 3 ERP systems such as ROSS, Microsoft Dynamics, Epicor, Plex, or similar.
Familiarity with Progress OpenEdge, ERP business logic, and manufacturing processes will be critical.
Experience with BI/reporting tools such as Prophix, SSRS, Crystal Reports, or Power BI.
Experience integrating systems via APIs, middleware, or third-party platforms.
Previous experience in a supervisory or team leadership capacity is a plus.

Education

MBA or Master’s degree (MSc) in Computer Science, Information Systems, or related field is preferred.
A BSc in a relevant field will be considered with substantial, directly applicable experience.

What We Offer

Competitive compensation and comprehensive benefits package.
A key role in driving technology strategy across manufacturing operations.
A collaborative, fast-paced work culture focused on innovation and growth.
Opportunities for professional development, leadership growth, and long-term advancement.

Hammond Group, Inc.

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