Job Details:

Job Reference: HCC622238

Salary Range: £40,643 – £45,077 per annum

Work Location: Elizabeth II Court, Winchester (Hybrid Working)

Hours per week: 37

Contract Type: Permanent

Closing Date: 23 September 2025

Interview Date: 30 September 2025

The Role:

This is an exciting opportunity for a highly motivated and talented administrator to join our team and play a key role in supporting Participation and Lifelong Learning Service though this role as Team Coordinator (Business Operations).

The Participation and Lifelong Learning service, within Hampshire County Council’s Children’s Services Directorate, supports young people in Hampshire to make a successful transition to adult life, helping them to participate, succeed, and progress in education and employment. Alongside this we provide support to adults to improve their skills, economic wellbeing, and quality of life.

What you’ll do:

Work both independently and collaboratively within a team environment
Manage the performance and development of business support officers, both directly and as part of the wider service
Maintain contact with other business support managers or equivalents across the organisation to share best practice and identify opportunities
Be the champion of continuous improvement of business support systems
Provide high-level advice, support, and training to staff within the services
Provide business support to the County Education Manager and the Service Leadership Team
Provide information to managers to evaluate options for the resolution of enquiries and complaints to ensure that policy and operational decisions are implemented
Provide support to HR Panel Meetings as required
Proactively identify efficiency improvements, raising discrepancies, and overseeing implementation of improvements within the service
Act as the site owner for the functional and communications SharePoint sites and the lead for Traded Services Online, and support website edit requests
Monitor income and expenditure activities for the service and assist the Accountable Budget Manager and Operational Budget Holders with finance functions
Support and undertake finance actions for purchasing and income
Provide budgetary information to inform decisions and support corporate and spend control requirements
Support the production of contracts and Service Level Agreements relating to delivery of statutory services and discretionary/preventative grant and traded services
Lead on and provide support for Data Protection Impact Assessments (DPIA) for the collection of personal and/or sensitive information required for service delivery

What we’re looking for:

Formal qualifications or equivalent in business administration with extensive relevant experience in development of administrative systems and procedures
Self-motivated and effective in time management with good planning and organisational skills
Ability to work independently, prioritise work and know when to involve others
High level digital and ICT competence including, but not limited to, Microsoft 365 and data management and reporting tools
Proven experience in administrative management or similar roles, typically 3–5 years
Experience in team supervision
Experience in using SharePoint and the management of document libraries
Excellent listening, oral and written communication skills
Flexibility and the ability to react, at pace, to changes as directed by the Directorate and Branch Management Teams

Take a look at our Candidate Pack for more information about the Team Coordinator (Business Operations) role, team and our values. The section 'About you' explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.

Why join us?

A flexible, inclusive, and supportive working environment built on teamwork, where you are empowered to do your best, grow and develop in your role.
A chance to make a real difference in the lives of children and young people across Hampshire.
Be part of a forward-looking organisation recognised nationally as one of the highest performing local authorities.
Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Additional Information:

Team Coordinator (Business Operations) Candidate Pack

Vetting Requirements:

The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children's Services, references will be requested prior to interview.

Contact Details for an Informal Discussion:

Andy Tickner, County Education Manager (Participation and Lifelong Learning) on andy.tickner@hants.gov.uk

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Hampshire County Council

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