We are looking for a Sales Operations Analyst to join our Growth Team at HeadLight! The ideal candidate brings energy, attention to detail, and is motivated by the opportunities for ownership and collaboration in a startup environment. You will work closely with our customer-facing teams to achieve our growth goals.

HeadLight, founded in 2005, delivers industry-leading technology to transportation construction teams. Our photo-driven inspection and verification technology enables clients to streamline and mobilize project inspections, communications, and documentation leading to superior project deliveries. The HeadLight platform has been used on transportation construction projects nationwide. Customers include large departments of transportation, top-tier consulting engineering firms, contractors, equipment manufacturers, and industry-related materials companies.

Requirements

As a Sales Operations Analyst at HeadLight, you will work closely with the rest of the Growth and Marketing teams to generate, execute, report on, and improve more efficient sales processes. You will delve into diverse datasets from a wide variety of sales and marketing tools and systems, including Salesforce and HeadLight’s own customer and product information. This role is a great opportunity to join a small, agile team and get exposure to a wide variety of business processes, tools, and roles.

What you’ll be doing:

Collate market and prospecting data from across HeadLight’s business systems
Build, automate, and maintain processes to deliver high-quality data on current and future customers to HeadLight’s Growth team.
Guide allocation of sales support resource and budget
Collaborate with Growth and Marketing team and leadership on sales playbooks and other sales process documentation
Build Salesforce reports/dashboards to track progress on Growth team initiatives
Learn the nuances of the rapidly growing infrastructure construction industry
Facilitate execution of email comms in support of Marketing campaigns and prospecting efforts
Process Marketing event leads in support of sales engagement

You’ll be an excellent match if you have:

Bachelor's degree in management information systems, STEM, or equivalent work experience.
Knowledge of data collection, organization, and analysis: what matters, how do I get it, how do I make it useful?
Proficiency with data tracking and manipulation tools, e.g. Excel, R, SQL, and/or other database-adjacent systems
Experience facilitating email campaigns via Pardot, Knack & Salesforce
Ability to create & maintain stakeholder reports with up-to-date data
Curiosity for both the ‘how’ and ‘why’ of information collection, storage, and sharing
An active interest in ‘how’ Marketing and Sales function together to drive revenue growth
Ability to work both independently and as part of a dynamic team, depending on the project

How You will be Successful:

We Are Customer Focused: We work to deeply understand our customers to help reach shared goals, leveraging our technology and collective expertise to deliver successful outcomes.
We Earn Trust: We communicate transparently and honor our commitments to build trust with one another and with our customers.
We Bias Toward Action: We choose to act fast and be nimble. We seek data to guide our actions, take calculated risks, and evaluate our successes and failures. We celebrate our wins, and learn from our mistakes.
We Embrace Growth Mindset: We are curious and comfortable being uncomfortable. When challenges arise, we view them as opportunities for growth.
We Cultivate Ownership Culture: We establish accountability for each other as we pursue shared goals. We seek opportunities to tap in and make commitments in service of the company.
We Invest with Intention: We are thoughtful about how we spend our time and energy, putting in the work to ensure greater and more positive future impacts.

Candidates from all backgrounds are encouraged to apply. This role can be remote or hybrid in our Seattle, Washington office.

Benefits

PTO

Sick Time

401k Match

Medical, Dental, and Vision

HeadLight

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Sales Operations Analyst