Business Operations Coordinator

Healthbreak is a worksite wellness services provider with a 34-year track record of successfully helping companies and their employees embrace healthy living. We innovate, customize, integrate, create, engage, analyze, report, manage, get the wellness word out, have fun and best of all, we generate award winning wellness programs.

Job Summary:

The Business Operations Coordinator supports key business segments and programs. With primary focus on managing and responding to Requests for Proposals (RFP), this role requires a strong understanding of business processes, excellent communication skills, project management, organization, and writing expertise. Additional focus on providing administrative support across client services and digital solutions.

Responsibilities:

RFP Management & Response:

Lead the end-to-end RFP response process: From gathering key submission information and qualification to proposal submission and follow-up.
Analyze and interpret RFP requirements: Develop a thorough understanding of client needs and translate them into compelling and compliant proposals.
Coordinate with internal stakeholders: Collaborate with sales, product, legal, and other departments to gather necessary information and ensure proposal accuracy.
Develop and maintain a library of standard proposal content: Create and update templates, boilerplate language, and supporting documentation to streamline the RFP process.
Write and edit persuasive proposal content: Craft clear, concise, and compelling responses that highlight the company's value proposition and address client requirements.
Ensure timely submission of high-quality proposals: Manage deadlines and track progress to ensure all deliverables are met.
Maintain an RFP tracking system: Monitor and report on RFP activity, win/loss rates, and key performance indicators.

Business Operations Support:

Manage and maintain operational documentation: Organize and update internal resources, including process documentation, training materials, and prepare reports
Maintain strong relationships with existing clients and partners while seeking new opportunities.
Assist team members with implementation, tracking performance metrics and measuring success and managing correspondence.
Contribute to special projects as needed: Collaborate and support the operations team in improving service offerings and achieving strategic objectives.

Qualifications:

Bachelor's degree in Business Administration or relevant experience.
2 - 3 years of experience in proposal development, and/or RFP response management.
Excellent writing, editing, and communication skills.
Strong organizational and project management skills.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite.

No employee or contractor supervision.

No overnight travel expected.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Schedule:

8 hour shift

People with a criminal record are encouraged to apply

Work Location: Remote

Healthbreak, Inc.

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Business Operations Coordinator